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bugcheck 0x0000001e

By tome
Oct 13, 2006
  1. My system reboots from a bugcheck every time I run a virus check and close the antivirus program. I have tried 2 different virus programs AVG and Avast they both do the same thing.
    I have run chkdsk, defrag, memtest86, and reset the pagefile as per your instructions. The system allways reboots even though I have not selected to auto reboot in startup and recovery.

    The error I recieve is:
    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 10/13/2006
    Time: 11:26:42 AM
    User: N/A
    Computer: ALW
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0x80520b47, 0x00000000, 0x0000000c). A dump was saved in: Microsoft Windows 2000 [v15.2195].

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.




    Microsoft Windows 2000 Professional Service Pack 4
    AMD Athlon XP-A, 1913 MHz (11.5 x 166)
    Asus A7N8X-VM/400
    nVIDIA nForce2 IGP
    480 MB (PC2700 DDR SDRAM)
    Asus AMI (11/25/03)
    Help please.
     

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Unfortunately, your minidumps aren`t much use to me as I`m running Windows XP and don`t have the correct symbol files for your version of Windows.

    However, I`m intrigued with your symptoms. Is it only happening with antivirus programmes? If so, I`m wondering whether you have some nasty infection on your system.

    I suggest you go and read this thread HERE, then post a HJT log as an attachment into this thread. I`ll take a look and see if I can find anything untoward.

    Regards Howard :)
     
  3. tome

    tome TS Rookie Topic Starter

    HJT Log

    Here is my HJT Log.
     
  4. tome

    tome TS Rookie Topic Starter

    windbg results

    I finally figured out how to run windbg and have attached the result here. I don't know what the results say for sure.
     

    Attached Files:

  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    Your minidump crashes at ntoskrnl.exe. This is the Windows bootup kernel file.

    A bugcheck of 1E means the following.

    0x0000001E: KMODE_EXCEPTION_NOT_HANDLED

    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.

    Maybe try a Windows repair as per this thread HERE.

    Let us know the results please.

    Regards Howard :)
     
  6. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Your version of AVG has known software problem

    Hi,

    Your version of AVG has known problem, refer the following problem (although it documents the crash of 7F, it had better to upgrade or down level the patch level of your AVG)

    http://forum.grisoft.cz/freeforum/read.php?2,77597,77597#msg-77597



    Your version of AVG Fri Sep 22 06:47:01 2006
     
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