C:\Windows\system32\protector.dll Bad Image Errors

By Nawg Amo
Sep 11, 2013
  1. Hi,

    I need help fixing this problem which keeps popping up every time I start my pc or start a program: "C:\Windows\system32\protector.dll is either not designed to run on windows or it contains an error". It all started when I used MBAM to try and fix my other problem, spjx.sys, which crops up everytime I scan with avg. It kind of worked, coz when I scanned with AVG it doesn't detect it anymore, although I have this new pop-up problem as a result.

  2. Broni

    Broni Malware Annihilator Posts: 52,794   +343

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. Nawg Amo

    Nawg Amo TS Rookie Topic Starter

    Hi Broni,

    Thank you for taking the time to help me, but I've already fix the problem with my pc. I was using another forum for help with this, but it took a little bit time for them to respond. So I started this post. But then suddenly, I finally got a reply and since I've already started step 1 with them. I decided to go with it.

    So again, thank you and sorry for the bother.

    I may still need help sometime.......(hopefully in the very distant future):D
  4. Broni

    Broni Malware Annihilator Posts: 52,794   +343

    Thanks for letting me know :)

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