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Cable Modem Upgrade, Speed Downgrade HELP!

By geno2k3
Jul 14, 2006
  1. Recently, my cable modem had died, it kept on sparking up (almost caught on fire) so we had to go and replace it. We got a smaller and newer model from the cable company , the Motorola SURFBoard SB5101. I soon began to notice my download speeds were extra slow with the new modem, before with the big bulky Cable Modem i had better download speeds but it was garbage and kept breaking down. Can anyone tell me why and how to fix this?

    (I can now notice 100-300kb differences in download speeds)

    Cable Modem: SB5101 from RoadRunner
    Former Cable Modem: same brand but older model... cant remember.

    Software Version: SB5101-2.4.1.6-SCM02-NOSH
    Hardware Version: 1
    MIB Version: II
    GUI Version: 1.0

    DownStream
    Frequency 615000000 Hz
    Signal To Noise Ratio 37.9 dB
    Power Level 4.6 dBmV

    UpStream
    Channel ID 7
    Frequency 32000000 Hz
    Power 55.0 dBmV

    Speed test results:
    898.6 kilobits per second
    Communications 898.6 kilobits per second
    Storage 109.7 kilobytes per second
    1MB file download 9.3 seconds
    Subjective rating: Good
     
  2. korrupt

    korrupt TS Rookie Posts: 1,060

    Can you also post the specs of your old system? This will probably provide a solution.

    Regards,

    Korrupt
     
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