[paypal problem] can anyone help me out ?

my PayPal account has been restricted for months
i've been trying very hard to co-op with them, but they have no respond.

the sitution is like this:

in Feb, i paid $320 for a PS2 (b4 price cut, damn it) i waited for 6 weeks, but it never arrive, i ask the seller for a refund, he refuse to do so. i email paypal, they told me i can't ask them for a refund after 4 weeks of the payment.

a few weeks later, Warcraft3 beta is out.
i sold a few copies on ebay (i know it's not allowed =p ).
the buyers agree to buy a copy of the beta with mutliplayer crack.
after around 5-6 weeks later, one of them emailed paypal and asked for a refund. then paypal take the money out from my account and restricted it.

i email them many times to ask how unfair it is, and the first few emails were reply as the follow. i've been waiting for 2 months now, when i email them, they don't even respond to my email at all.

can anyone help me?

and sorry about the bad english.
please ask if there are any questions.