TechSpot

Can anyone help:wave:

By athlon1964
Jun 30, 2007
  1. :wave: Hi there everybody, i'm new here & not realy a tech person but willing to have a go.PLEASE PLEASE CAN ANYONE HELP ME WITH MY PC PROBLEM? I'll do my best to give the info i have got.
    My computer which is a home build job by me has the following:

    Computer:
    Computer Type ACPI Uniprocessor PC
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name
    User Name
    Logon Domain
    Date / Time 2007-06-30 / 11:19

    Motherboard:
    CPU Type AMD Athlon XP, 1917 MHz (11.5 x 167) 2600+
    Motherboard Name Gigabyte GA-7VM400M (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
    Motherboard Chipset VIA VT8378 UniChrome KM400
    System Memory 768 MB (DDR SDRAM)
    BIOS Type Award Modular (08/28/03)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce 6600 LE (256 MB)
    Monitor Plug and Play Monitor [NoDB] (160254861)

    Multimedia:
    Audio Adapter VIA AC'97 Enhanced Audio Controller

    Storage:
    IDE Controller VIA Bus Master IDE Controller
    SCSI/RAID Controller VAX347S SCSI Controller
    Floppy Drive Floppy disk drive
    Disk Drive ST340810A (40 GB, 5400 RPM, Ultra-ATA/100)
    Disk Drive IC35L080AVVA07-0 (80 GB, 7200 RPM, Ultra-ATA/100)
    Disk Drive HDT72252 5DLAT80 USB Device (250 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive USB Device USB Device (7 MB, USB)
    Optical Drive LITE-ON DVDRW SHW-1635S (DVD+R9:8x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
    Optical Drive SAMSUNG DVD-ROM SD-612 (12x/40x DVD-ROM)
    Optical Drive SCSIVAX DVD/CD-ROM SCSI CdRom Device
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 38162 MB (21702 MB free)
    D: (NTFS) 78528 MB (40887 MB free)
    E: (FAT32) 238406 MB (14000 MB free)
    Total Size 346.8 GB (74.8 GB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse HID-compliant mouse
    Mouse PS/2 Compatible Mouse
    Mouse Wacom Mouse

    Network:
    Primary IP Address
    Primary MAC Address
    Network Adapter Realtek RTL8139/810X Family PCI Fast Ethernet NIC (82.40.177.86)

    This is a everest report of my pc.
    The problem i'm having is my pc keeps crashing for no apparent reason and has been driving me mad for the last 2 years. The pc has random crashes & there is no specific pattern. Sometimes it can be fine for weeks without a problem. Then other times it just crashes & reboots. Other times it will just lockup. Games don't seem to be a problem. It will just crash doing something as basic as just closing or opening a window. The error message on reboot reads:

    BCCode : 10000050 BCP1 : E43A4000 BCP2 : 00000001 BCP3 : BF95D8B4
    BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    I'm at my wits end with this & this is my last go at trying to fix problem before i ditch pc and cough for a new one.
    Havn't really got that kind of money & is a shame as the pc is very good when working properly. I use pc very often & have these programes installed on it.

    Adobe Acrobat 7.0 Professional 7.0.0 440.8 MB
    Adobe Acrobat 7.0 Professional 7.0.0 Unknown
    Adobe Flash Player Plugin 9.0.45.0 Unknown
    Adobe Photoshop CS CS 183.3 MB
    Ahead Nero Burning ROM 32.3 MB
    AVG Anti-Rootkit Free 2.3 MB
    AVG Anti-Virus 7.1 43.5 MB
    CEP - Color Enable Package 6.0b (beta) 700.0 KB
    ColdFear [english (united states)] 1.00.0000 1617.3 MB
    Cool Beans System Info 2.0 1.3 MB
    DivX Codec 96.0 KB
    Driver Genius Professional Edition 2007 Unknown
    DTVR 2.0 50.4 MB
    DU Meter 1.4 MB
    Enable S3 for USB Device 20.0 KB
    ffdshow (remove only) Unknown
    J2SE Runtime Environment 5.0 Update 6 1.5.0.60 119.4 MB
    Java(TM) SE Runtime Environment 6 Update 1 1.6.0.10 Unknown
    K-Lite Codec Pack 2.10 Full 2.10 1.8 MB
    KWorld DVB-T 100 Drivers Unknown
    KWorld DVB-T 100 Utilities 3.0.0.0 116.0 KB
    Macrogaming SweetIM 2.0 2.0.0008 3.9 MB
    NVIDIA Drivers Unknown
    QuickTime 7.0.3 62.9 MB
    RealPlayer 33.9 MB
    Realtek AC'97 Audio 1.3 MB
    RTLSetup 796.0 KB
    Windows XP Hotfix - KB891781 20050110.165439 Unknown
    WinRAR archiver 3.1 MB
    XP Codec Pack 6.7 MB
    Xvid 1.1.2 final uninstall 1.1 788.0 KB
    Yahoo! Extras 30.0 MB
    Yahoo! Install Manager 30.0 MB
    Yahoo! Internet Mail 30.0 MB
    Yahoo! Messenger 25.0 MB
    Yahoo! Toolbar 30.0 MB
    Yahoo! Toolbar
    If anyone can help i'd be very grateful. Thanks.r
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Download and run Memtest86... which is free... for four hours or 7 passes, which every is longer. Run again in Safe mode.
    I don't see AVG AntiSpyware, but would like to see spyware, spybot and awaware tests.
    What CPU fan do you use, and is the heat sink clean?
    You might want to upgrade your memory, as you have a lot of demands on that 768 already installed.
     
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