Hello and welcome to Techspot.
You`re running an outdated version of HijackThis and you haven`t posted the requested logfiles. Please see this thread
HERE for the latest HJT version.
Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
MSIEUpdater_1 (Microsoft IE Updater_1)
<Disable the service name and/or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
ie_updater.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - HKLM\..\Run: [InfoData] rundll32.exe "C:\WINDOWS\system32\spewltvi.dll",realset
O23 - Service: MSIEUpdater_1 (Microsoft IE Updater_1) - Unknown owner - C:\Documents and Settings\Suz\ie_updater.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Documents and Settings\Suz\
ie_updater.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
These are the filepaths you need to enter into killbox.
C:\WINDOWS\system32\spewltvi.dll",realset
C:\WINDOWS\system32\spewltvi.dll
Once your system has rebooted, rehide your protected OS files.
Post fresh
HJT,
AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above. Instructions
HERE.
Regards Howard :wave: :wave:
This thread is for the use of Cobra only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
