TechSpot

Can connect but can't browse internet

By DonNagual
Apr 27, 2015
Post New Reply
  1. My windows 7 laptop can connect to the internet, but unable to browse.

    I can ping www.yahoo.com with zero loss
    when I type ipconfig I am seeing my IP address

    I have 4 other computers connected to the internet at home here no issues, it is just this one computer.

    I have tried multiple browsers. I have tried both wired and wireless I even copied a chrome installer exe from a usb drive to the computer and ran it. When I double clicked the exe it WAS able to download the chrome software and install it, so I am definitely connected to the internet. But if I try and open a website, chrome says ERR_NETWORK_ACCESS_DENIED.

    I.E. and firefox as well, no connection.

    Thank you for your help in advance!
     
  2. DonNagual

    DonNagual TechSpot Ambassador Topic Starter Posts: 2,404

    Update, I am able to browse in safe mode with network... but unable to in normal mode.
     
  3. DonNagual

    DonNagual TechSpot Ambassador Topic Starter Posts: 2,404

    Update, it was the evil Norton. I used their uninstall tool from their website, and now my problems are fixed.
     
  4. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

    Lesson learned I suppose. Thanks for letting us know, Don.
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...