Boot in Safe Mode, see how here.
Switch System restore OFF, see how here.
In Windows Explorer, turn on "show all files and folders, including hidden and system". See how here.
Next, open Windows Task Manager by pressing
CTRL+ALT+DELETE.
Click the
Processes tab, select the process (if there) and click
End Process for:
AxIdxSvc.exe
Next, click Start/Run and type
services.msc and click OK. Look for the service:
AxIdxSvc.exe
Doubleclick it, click Stop if it's running, and change the Startup type to Disabled.
Next, click on Start/Run and type in (followed by press Enter):
regsvr32 /u C:\WINDOWS\msagent\intl\reg.dll
Next, click Start/Control Panel/Add/Remove Programs. If there, UNinstall anything to do with:
C:\WINDOWS\msagent\intl\reg.dll
C:\Program Files\XtenderSolutions\Content Management\AxIdxSvc.exe
Next, run a HJT scan and (if still there) place a tick-mark in the little square before:
...................................................................................................
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\msagent\intl\
reg.dll
O4 - HKLM\..\RunOnce: [UNINST1] rundll32 C:\DOCUME~1\ctilling\LOCALS~1\Temp\UninstManager.dll,UninstallFinalizeFromNonMsiCaller {AC76BA86-0000-0000-0000-000000000000}
Fix ALL your O16 - DPF: entries
O20 - Winlogon Notify: reg - C:\WINDOWS\msagent\intl\reg.dll
O23 - Service: AXIndexServer - EMC Corporation - C:\Program Files\
XtenderSolutions\Content Management\AxIdxSvc.exe
...................................................................................................
Now click on the
Fix Checked button in HJT. Exit HJT.
When done, from between the above dotted lines, delete the highlighted
bold files.
When a \
directory-name\ is
bold, delete everything in it, including that directory itself.
Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
Repeat this for ALL [usernames].
Rightclick IE on the desktop, select Properties, click on
Delete Cookies, and
Delete Files.
Delete ALL files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
XP only: Delete ALL files from C:\WINDOWS\Prefetch.
Boot normal. When all OK, switch System Restore back on.