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Can`t do any Windows updates?

By ewan52
Aug 7, 2006
  1. Hello everyone: for some time now I have been unable to do manual or auto microsoft updates.
    When I attempt to access the update site via the web I get a message that the site is designed for windows based systems only and I should visit the MAC site for further information.
    This implies that my system is being seen as a non valid XP Operating system which of course it is.
    Called Microsoft and their canned answer was to uninstall WINXP and reinstall which I have done including SP2 with exactly the same results. I have tried a great number of tricks including several free and paid versions of Spyware. Have tried doing an SFC scan now etc. etc. with no luck.
    I have no problems getting into the web or communicating wirelessly or in fact using the laptop as is. I really don't want to low level this system and start from scratch unless I absolutely have to.

    ANY IDEAS ! ! !
    Thx sincerely.
     
  2. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Is your Internet Explorer reporting its useragent correctly?

    For example, this is what I see with 32-bit IE: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; WOW64; SV1)

    Here's one site that shows it: http://www.fiddlertool.com/useragent.aspx
     
  3. ewan52

    ewan52 TS Rookie Topic Starter

    Thank-you for this, I have always had a hunch that the problem might be in the browser but wasn't too sure just how to tell. I will look into this and will get back to you one way or the other.
    Regards, Eric.
     
  4. ewan52

    ewan52 TS Rookie Topic Starter

    Problem with accessing Windows Update site.

    I promised to get back to you with the results of your suggestion www.fiddlertool.com

    Everything worked just fine. I downloaded the registry write from the site for my I.E. 6.0 and immediately
    Windows Update came alive again. I cannot tell you how long I have fought with this problem including suggestions all over the map from Microsoft.

    Thanks so very much for this tip which was right on the mark.

    Sincere best Regards,

    Eric.
     
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