Hi, I just got brave enough to sign up today. I am trying to learn to be less dependent on my young great-nephew in solving my computer problems. This looked like a friendly spot to find others willing to help. The question I have today is about my jump drive. I have had no problems in the past but when I plugged it in today it just will not open. The only possible thing 'different' is that it feels a little 'wiggly'. Please do not tell me I have lost 11 chapters of a novel since the laptop I had as backup died earlier. I will appreciate any help. Please remember too that I am pretty much a novice to computer tech 'language'. Thanks. Mattie