Windows XP SP2 computer was attached. After Windows loaded, we got a window that flashed "Warning Dangerous Spyware". Using the 8 step program, at Step 4,
Malwarebytes removed the malware and computer booted normally again.
However, now we cannot connect to the internet. The NIC card (part of the motherboard) seems to be OK. It connects. Can print to remote printers and can see other computers on the home workgroup. Can also ping them.
Completed the remainder of the 8 steps and still no internet. Followed Microsoft Knowledgebase 926431, You receive an error message in Internet Explorer 7: "Internet Explorer cannot display the webpage" still no internet. Ran Microsoft Windows Malicious Software Removal Tool -No Internet.
Followed another websites 6 step method still no internet. (pinged to www-testmy-net successfully)
Hijack this file and M-Bam log files are attached.
Any help would be much appreciated.
John
Malwarebytes removed the malware and computer booted normally again.
However, now we cannot connect to the internet. The NIC card (part of the motherboard) seems to be OK. It connects. Can print to remote printers and can see other computers on the home workgroup. Can also ping them.
Completed the remainder of the 8 steps and still no internet. Followed Microsoft Knowledgebase 926431, You receive an error message in Internet Explorer 7: "Internet Explorer cannot display the webpage" still no internet. Ran Microsoft Windows Malicious Software Removal Tool -No Internet.
Followed another websites 6 step method still no internet. (pinged to www-testmy-net successfully)
Hijack this file and M-Bam log files are attached.
Any help would be much appreciated.
John