Hello, I am having a problem where a new connection cannot be made. When new connection wizard is started, and you are the screen "how do you want to connect to the internet?" options for connect using a dial up modem and connect using a broadband connection that requires username and password is greyed out. I have followed the following microsoft helpguide http://support.microsoft.com/kb/841991 with no solution. After everything is done in that guide, the Remote Access Conection Manager still does not start, and cannot be started manually.