Cannot logon to windows due to virus

Inactive
By helpmeplease2
Apr 28, 2010
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  1. My computer has a Win:32 Vitro virus and while I was in the middle of removing it, my computer crashed. Now I turn my computer on, it goes to Windows and asks for the HP_Administrators password. When I hit enter (there is no password) it starts to logon but then suddendly says logging off and goes back to the logon screen. To finish removing the virus I need to be able to logon. Is there any way that I can fix this without taking my computer to an expert, because I cannot afford to have it fixed by someone.

    I would be very greatful to anyone who can help me.
  2. JMMD

    JMMD TechSpot Chancellor Posts: 1,177

    Try booting into safe mode (press F8 before Windows starts to load) or using a recovery CD from Avira which scans outside of Windows.
  3. helpmeplease2

    helpmeplease2 Newcomer, in training Topic Starter

    Thanks,

    Same thing happens in safemode. Where do I get a recovery cd that boots outside of windows?
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Boot to the Recovery Console.
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Due to inactivity, this thread is being closed.

    If you need it reopened, please send a PM to your helper. This applies only to the member who started the thread.
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