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[Inactive] Cannot logon to windows due to virus

Discussion in 'Virus and Malware Removal' started by helpmeplease2, Apr 28, 2010.

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  1. helpmeplease2 Newcomer, in training

    My computer has a Win:32 Vitro virus and while I was in the middle of removing it, my computer crashed. Now I turn my computer on, it goes to Windows and asks for the HP_Administrators password. When I hit enter (there is no password) it starts to logon but then suddendly says logging off and goes back to the logon screen. To finish removing the virus I need to be able to logon. Is there any way that I can fix this without taking my computer to an expert, because I cannot afford to have it fixed by someone.

    I would be very greatful to anyone who can help me.
    helpmeplease2, Apr 28, 2010
    #1

  2. JMMD TechSpot Chancellor

    Try booting into safe mode (press F8 before Windows starts to load) or using a recovery CD from Avira which scans outside of Windows.
    JMMD, Apr 28, 2010
    #2

  3. helpmeplease2 Newcomer, in training

    Thanks,

    Same thing happens in safemode. Where do I get a recovery cd that boots outside of windows?
    helpmeplease2, Apr 28, 2010
    #3

  4. Bobbye Helper on the Fringe

    Boot to the Recovery Console.
    Bobbye, Apr 28, 2010
    #4

  5. Bobbye Helper on the Fringe

    Due to inactivity, this thread is being closed.

    If you need it reopened, please send a PM to your helper. This applies only to the member who started the thread.
    Bobbye, May 7, 2010
    #5
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