Cannot start most services after fakeHDD attack

By Omeletrice
Nov 24, 2011
  1. I caught a malware that kept displaying false alerts in rapid succession, and automatically installed a rogueware to "fix" said false alerts.

    I then tried to clean it off via malwarebytes then combofix in safemode(with networking)
    and it probably worked, maybe. :l

    Now I'm left with a system that can't start most of its services(windows audio, Network connections, etc)
    I get a
    "Coult not start the 'servicename' service on local computer
    Error: 1075: The dependency service does not exist ot has been marked for deletion."

    I looked around and noticed my svchost.exe file missing, so I expanded one off my i356 folder, but I'm still having this problem.

    I suspect I didn't completely clean the malware out?

    [HJT log removed by Broni]

    Oh yeah, I'm on my laptop right now, as I could not get networking service to run, thus no internet on PC.
  2. Broni

    Broni Malware Annihilator Posts: 52,479   +337

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    Do NOT wrap logs in codes.

    Never run Combofix on your own!

    Restart computer to fix the issue.
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