Cannot type in Word or Notepad (WinXP)

[bazeel]

Hi All. My friend Tony somehow has locked himself out from typing anything from the keyboard. The mouse works fine. I set up another User Account for him and everything works just fine in Word, Outlook, Notepad etc. But from his original User Account - it is as though the keyboard is locked.
Any help will be welcome - thanks.
Basil.

 

[Blakhart]

Hi
Have you tried his old account as an admin account and seeing if you can regain control?

 

[bazeel]

His old account is an admin account.

 

[Dangermaus]

not a fix but this may help

not sure what would be causing that but, If you do find a solution and find that you must use the keyboard to implement it you can use the "On Screen Keyboard" feature under Programs > Accesories > Accessibility

If I were to guess though I would suggest looking at your "accessibility" control panel.

 

[bazeel]

Thanks for the suggestions. I will check his accessibility settings against mine when he calls back and let you know what we find.
Cheers and thanks.

 

[Blakhart]

Perhaps a last known good restart would help.

 

[bazeel]

Hi and thanks to all. The problem is solved. Tony must have held down the right shift key for 8 or more seconds and then answered 'yes' to selecting 'filterkeys'. When I turned 'filterkeys' off it was ok.
Thanks again.

 

[Dangermaus]

yay I was right!