I am not able to access google or yahoo searches. I get the following message: The connection has timed out The server at www.google.ca is taking too long to respond. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I have tried the following: Virus scans (5), spyware scans (3), and malware scans (3) I finally found your site after several days of searching and hair pulling, I read and followed the steps in: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions Attached are the three log files produced after following the 8 steps suggested and one called Hosts. text. Thanks in advance for your help. I am lost without Google.