Can't access Google, connection times out

By bjhawn535
Dec 30, 2009
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  1. I am not able to access google or yahoo searches. I get the following message:
    The connection has timed out
    The server at www.google.ca is taking too long to respond.
    * The site could be temporarily unavailable or too busy. Try again in a few
    moments.
    * If you are unable to load any pages, check your computer's network
    connection.
    * If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    I have tried the following:
    Virus scans (5), spyware scans (3), and malware scans (3)
    I finally found your site after several days of searching and hair pulling, I read and followed the steps in:
    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    Attached are the three log files produced after following the 8 steps suggested and one called Hosts. text.

    Thanks in advance for your help. I am lost without Google.

    Attached Files:

  2. bjhawn535

    bjhawn535 Newcomer, in training Topic Starter

    Don't worry about replying to this post. I fixed the problem myself. I created a new 'Host' folder in my system 32 / drivers / etc and this repaired the problem.
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    That's pretty good! Then why did my antivirus program terminate my connection because of an infection when I attempted to open the host attachment!!!
  4. bjhawn535

    bjhawn535 Newcomer, in training Topic Starter

    I have no idea - I just know it worked for me. I ran my virus, malware and spybot programs several times over the past few days and they are all coming up clean. I guess the virus was cleaned on one of my several cleanings after I sent you the post. All my search engines are now back and my computer is running faster. Thanks for checking my files - I hope I really did get rid of the virus.
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