Cant access the net

By Noobita
Feb 12, 2008
  1. well i was following one of the threads here for removing my spyware probs, I reached the part where i need to do the AVG scan it went good then i did a restart and went to normal mode, :/ I clicks on mozilla and it just stayed there blank i even tried IE but wont work. anyone help pls? ;(
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please try this:

    Manual steps to run Chkdsk from My Computer or Windows Explorer
    • Open My Computer, and then right-click the hard disk that you want to check.
    • Click Properties, and then click Tools.
    • Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
    Use one of the following procedures:
    • • To run Chkdsk in read-only mode, click Start.
    • • To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start. (tick)
    • • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

    Note If one or more of the files on the hard disk are open, you will receive the following message:
    Click Yes to schedule the disk check, and then restart your computer to start the disk check.

    Wait until Chkdsk finishes Checking / Repairing any faults
    Windows will then either restart your computer or continue loading Normally.

    Once back in Windows

    Try Internet Explorer again
  3. Noobita

    Noobita TS Rookie Topic Starter

    i tried that but it didnt work :(
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Confirm any personal firewall is off
    Test IE

    Still issues, please continue.

    Network Settings

    Control Panel -> Network Connections

    • Right click on your Network Icon and select:
    • Properties
    • Double click TCP/IP
    • Obtain IP address Automatically
    • Obtain DNS Automatically
    • Ok
    • Ok
    Start -> Run -> InetWiz
    Follow the prompts

    Start Internet Explorer again
  5. jobeard

    jobeard TS Ambassador Posts: 9,321   +618

    first thing is to see if your ISP configuration is correct
    run->cmd /k ifconfig /all
    you should get an IP address, a default gateway, a subnet mask and one or two DNS addresses.

    you can test your NIC for proper operation with ping
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Actually a run commnd is good to know for ipconfig, thanks jobeard
    but cmd /k ifconfig /all should be: cmd /k ipconfig /all
    Just a spelling mistake (no: actually a linux command)

    Start --> Run --> cmd /k ipconfig /all

    Now if you could put on another switch that saves it to %userprofile%\Desktop\ipconfig.txt, that would be excellent.
  7. jobeard

    jobeard TS Ambassador Posts: 9,321   +618

    oops; a mix of Linux ifconfig and MS ipconfig; sorry :(
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    but in relation to copying to a txt file
    How is that done? Is there a switch (ideally)

    I'm always concerned, how do users copy the text to a post (without allowing edit)
    The switch?
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    jobeard I've done it :)

    I might use this all the time, what do you think ?
    Yes ? No ?


    Noobita just attach the ipconfig.txt file (from Desktop) to a new Reply, if you decide to run the command above.
  10. jobeard

    jobeard TS Ambassador Posts: 9,321   +618

    In Win/XP at least the run->cmd ... will start in %UserProfile%\ so any redirection to a file
    (eg xxx >file.txt) will create %UserProfile%\file.txt

    if you insist on the desktop location, then
    run->cmd xxx >Desktop\file.txt ​
    would do :)
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Still waiting on Noobita

    cmd /c ipconfig /all >Desktop\ipconfig.txt

    Works !

    I never knew that desktop goes straight to Desktop
    How does Windows know I don't mean c:\desktop (but it does know) That's very strange.
    It's not even an enviroment variable, but it still knows !
    I've been using %userprofile%\desktop for years for nothing (except Dos - I think)

    Thank-you jobeard, I really thought I knew more! such a fool I am.
  12. jobeard

    jobeard TS Ambassador Posts: 9,321   +618

    on xp, there's no c:\decktop; it's all relative to
    \documents and settings\$yourlogin-id$\
    which is the %UserProfile% variable (%UserProfile% = %SystemDrive%\documents and settings\$yourlogin-id$\ )
    and that's where Desktop\, My Documents\, and Favorites\ all reside :)
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