I am totally clueless when it comes to computers. I am using my boyfriend's computer but he's too busy working to help me fix this. Plus, we've tried so many times already. There are constant audio ads playing in the forefront (not even background. corny joke) and sometimes several at a time. I read a post on here that had links to websites but every time I click the link it says I can't access the website. I tether my phone to the computer for internet, and I had to use my phone to download kaspersky tdsskiller and transfer it to my computer because I couldn't access their page or download it at all using the computer. The tdsskiller worked for half a day but now the ads are back. This has been going on for months now and it got to the point that we don't use the computer any more because all you can hear are these super annoying aggressive ads. Again, I have no idea what I am doing but I'm trying to understand some of the jargon used so I can fix this. In other words, I need someone with a lot of patience to help me.