Can't believe it PC is 2 weeks old and got a BSOD already

By able6actual
Nov 11, 2014
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  1. I purchased a ibuypower Gaming PC with the following components
    Thermaltake Overseer Full Tower case
    Intel core i7 5820 (no overclocking)
    Gigabyte GA-x99-Gaming 5 Motherboard
    Nvidia geforce GTX 970 video card
    Corsair RM850 PSU
    Asetek 510LC liquidCPU Cooling system
    Adata sp610 128 gb SSD
    unknown brand 1TB 2nd Drive
    and it came with a SB onboard sound card

    Soon as I tuned it on everything seemed fine, but I noticed a few minor issues that I contacted tech support for and got fixed. here I am 2 weeks later turn the pc on and got a BSOD! The BSOD message didn't stay on screen long but after it showed the system rebooted and wanted to start startup repair. Once I got the computer loaded it gave me the Windows recovered from a major incident or what ever and wanted to check for a solution online I allowed that and of course nothing was found. I have attached the minidump file that was created for the BSOD and I hope someone here could tell me what the problem is

    Attached Files:

  2. Jad Chaar

    Jad Chaar TS Evangelist Posts: 6,477   +965

    I hope someone else like @Tmagic650 can provide some insight but I think this could be an issue with either the HDD or the Windows installation. Startup repair usually comes up when there is an issue with the filesystem or registry. You can read more about it >>here<<.

    I hope someone else can pose a solution but that is my insight on the issue :). I hope it gets solved eventually.
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    This is caused by a Creative Labs audio driver
  4. able6actual

    able6actual TS Member Topic Starter Posts: 25

    Thank you, windows update installed a creative labs driver when I was doing the second round of windows updates I will uninstall it and go the creative labs website and do a web update there

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