Can't browse, stuck on AV site

By faceman
Jun 30, 2010
  1. Hi Folks!
    I have 0 cpu skills and I appreciate all of your help and this site. Yesterday I was streaming a movie from and I got a bunch of pop ups and then I was redirected to the AV site.
    Now I can not go to any sites on that laptop. It immediately takes me there and says yspservice.exe is infected would you like to reactivate blah blah blah $69.95.

    Is there a way I can fix this without spending the money?
    I apologize if this is a very common post. I saw some topics that looked similar but I didnt want to try anything that may add to my problem without being sure first.

  2. faceman

    faceman TS Rookie Topic Starter


    Opps, ok this was the intro area... my bad..
    See, I just have no clue..
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