TechSpot

Can't burn CDs

By Don Chulo
Sep 11, 2005
  1. Please help!

    I'm having serious problems trying to burn CDs.

    I've tried setting the IDE controller between DMA and PIO, reinstalling drivers, reinstalling Nero, forced ASPI, closing down other programs, choosing a slower speed but with no joy.

    Here's my Nero log:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 12:06:00
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 18:35:34
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <HL-DT-ST RW/DVD GCC-4240N>Version: 0111 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <HL-DT-ST RW/DVD GCC-4240N>Version: 0111 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : IC25N040ATCS04-0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST RW/DVD GCC-4240N atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    HL-DT-ST RW/DVD GCC-4240N D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 36700160 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 222MB (228336kB)
    Free physical memory: 43MB (44760kB)
    Memory in use : 80 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.9.2005
    CD-ROM (ISO)
    13:15:58 #1 Text 0 File Isodoc.cpp, Line 6356
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    13:15:58 #2 Text 0 File Burncd.cpp, Line 2948
    HL-DT-ST RW/DVD GCC-4240N
    Buffer underrun protection activated

    13:15:58 #3 Text 0 File Reader.cpp, Line 127
    Reader running

    13:15:58 #4 Text 0 File Writer.cpp, Line 122
    Writer HL-DT-ST RW/DVD GCC-4240N running

    13:15:58 #5 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    13:15:58 #6 Text 0 File Burncd.cpp, Line 3233
    Turn on Track-At-Once, using CD-R/RW media

    13:15:58 #7 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: -151 (954437:10.45)
    Last address to be written: 277571 ( 61:42.71)

    13:15:58 #8 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    13:15:58 #9 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: HL-DT-ST RW/DVD GCC-4240N;
    CDR code: 00 97 32 19; OSJ entry from: Prodisc Technology Inc.
    ATIP Data:
    Special Info [hex] 1: C0 40 90, 2: 61 20 13 (LI 97:32.19), 3: 00 00 00 (LO 0:00.00)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    13:15:58 #10 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    13:15:58 #11 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 277572 (277572) = #277572/61:40.72
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 277570 blocks [HL-DT-ST RW/DVD GCC-4240N]
    --------------------------------------------------------------

    13:15:59 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [HL-DT-ST RW/DVD GCC-4240N] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 568774656, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0x00
    -150 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    277572 | lead-out | 1 | 0x41 | 0x00

    13:15:59 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1119
    Removed 2 run-out blocks from end of track 1. Length: 277572 -> 277570.

    13:15:59 #14 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    13:15:59 #15 Text 0 File Burncd.cpp, Line 4120
    Cache writing successful.

    13:15:59 #16 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    13:15:59 #17 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 24x (3,600 KB/s)

    13:15:59 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2654
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    13:15:59 #19 Text 0 File Mmc.cpp, Line 21708
    Set BUFE: Buffer underrun protection -> ON

    13:16:55 #20 SCSI -1135 File Cdrdrv.cpp, Line 1434
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x08C70000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x02 0x20 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    13:16:55 #21 CDR -1135 File Writer.cpp, Line 311
    Write error

    13:16:55 #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    13:16:55 #23 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    13:16:56 #24 CDR -201 File WriterStatus.cpp, Line 200
    Invalid write state
    HL-DT-ST RW/DVD GCC-4240N\H1 T0

    13:16:56 #25 TRANSFER -18 File WriterStatus.cpp, Line 200
    Could not perform EndTrack

    13:16:56 #26 Text 0 File Mmc.cpp, Line 16352
    <HL-DT-STRW/DVD GCC-4240N> start Close Session

    13:16:56 #27 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 24x (3,600 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 15:07:32
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 12:06:00
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 15:59:44 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    Thanks.
     
  2. Nodsu

    Nodsu TS Rookie Posts: 9,431

    Try updating the burner firmware?
    Install the official ASPI layer from Adaptec.
     
  3. comp-rebuilder

    comp-rebuilder TS Rookie

    Cant Burn Cd's

    One of the most common things with CDR Software is by the time you get it and install it they already found issues with the software compatibility Try going to the Manufacturers Site and searching for a Patch.
    Your I.D. String shows It is Compatible with your OS and the system But what it is not showing is the version I.D. Chances are the MFR Has an Update or a Patch to cure this Problem If they Dont Try Using something other than the Software you Have Such as NERO Basic Or Some Other Types Of CDR Software One Of them is Bound to work
     
  4. IronDuke

    IronDuke TS Rookie Posts: 1,267

  5. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,630   +321

    Can you burn disks through XP's built in cd burning?
     
  6. Don Chulo

    Don Chulo TS Rookie Topic Starter

    Thanks for all your replies, I really appreciate it.

    Ok, I tried XP's built in CD burning but with no luck. CDBurnerXP Pro didn't work for me either. I then tried Roxio Easy CD Creator, Clone CD and a half dozen other programs but they all seemed to do the same thing, i.e. start the burn process but give up after a minute or so.

    As far as Nero goes I checked their site and got all the updates but they don't seem to be doing the trick.

    Nodsu, I've got a basic idea of what firmware is but I can't find anything specifically for my laptop (Compaq Evo N1020v). Both HP and Compaq list firmware for download but not specifically for the CD/DVD combo. Should I download the BIOS firmware? I installed the ASPI layer but, again, it wasn't enough to actually get the damn thing to work.

    Any other ideas before this sodding thing takes flying lessons?!? :mad:
     
  7. Nodsu

    Nodsu TS Rookie Posts: 9,431

    You need to get the recorder firmware from the drive maker, not HP. You have to figure out who made your DVD recorder (I can see from Nero logs that it is LG GCC-4240N), go to their site (www.lge.com) and get the firmware update from the downloads page.
     
  8. Don Chulo

    Don Chulo TS Rookie Topic Starter

    LG and HP were of absolutely no help at all but I did find some firmware for my drive at The Dangerous Brothers website. Alas, that still hasn't solved the problem.

    I guess it must be a hardware problem.
     
  9. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,646

    If you loaded all of those other authoring/writing software you will cause much more trouble.Nero will not get along with them and you will have to remove them comepletely. Nero has a cleaning tool.
    You may have to clean and reload Nero also.
    After re-install,check nero Info tool to confirm both ASPI layers are installed correctly.
    Then do a firmware update.
    Turn Windows writing Software Off
    Turn CD Autorun Off
    DMA needs to then be tested both On?off to see if it causes issues.
    Clean the Rom with a Head cleaner.
    Have fun and let us know if it is working.
     
  10. 486man

    486man TS Rookie

    Try This

    Each time I get new dvd rom that copies I new newest fm to get the newer features.

    Also NERO needs to be updated as well alot of time even if it came with it.

    NERO will copy 99.99999999999 but for that one percent that it cant I get cd clone
     
  11. ecmekohen

    ecmekohen TS Rookie

    hi

    i have a problem.i can't burn cd with my HL-DT-ST. RW/DVD GCC-4240N.
    i can play dvd,music etc only i cant'n burn.I use nero 7 premium and when i
    open nero and i press disc info button i see this message

    Capacity in use 00:00:00
    Available capacity 00:00:00

    here is my nero history



    5C80001080000000005666878691

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17-07-2002 8:20:56 AM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02-11-2004 13:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.0.0
    Recorder: <HL-DT-ST RW/DVD GCC-4240N>Version: D110 - HA 1 TA 0 - 7.0.0.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST RW/DVD GCC-4240N>Version: D110 - HA 1 TA 0 - 7.0.0.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HITACHI_DK23CA-30B atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST RW/DVD GCC-4240N atapi Port 0 ID 1 DMA: On

    === CDRom-Device-Map ===
    HL-DT-ST RW/DVD GCC-4240N E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523704kB)
    Free physical memory: 278MB (284784kB)
    Memory in use : 45
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.3.2006
    CD-ROM (ISO)
    14:11:08 PM #1 Text 0 File Isodoc.cpp, Line 6410
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    14:11:08 PM #2 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 72704KB of Memory

    14:11:08 PM #3 Text 0 File Reader.cpp, Line 124
    Reader running

    14:11:08 PM #4 ISO9660GEN -11 File Geniso.cpp, Line 3304
    First writeable address = 0 (0x00000000)

    14:11:08 PM #5 Text 0 File Burncd.cpp, Line 3301
    Turn on Disc-At-Once, using CD-R/RW media

    14:11:15 PM #6 Phase 40 File dlgbrnst.cpp, Line 1724
    Aborted by user

    14:11:15 PM #7 Text 0 File DlgWaitCD.cpp, Line 277
    Last possible write address on media: -1 ( 0:01.74), real: 954437:10.45
    Last address to be written: 242603 ( 53:56.53)

    14:11:15 PM #8 Text 0 File DlgWaitCD.cpp, Line 289
    Write in overburning mode: NO (enabled: CD)

    14:11:15 PM #9 Text 0 File DlgWaitCD.cpp, Line 2568
    Recorder: HL-DT-ST RW/DVD GCC-4240N
    Medium not present

    14:11:15 PM #10 Text 0 File DlgWaitCD.cpp, Line 456
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Not enough free discspace.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 17-07-2002 7:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 17-11-2005 17:19:28 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero Burning ROM, History File *** ======

    what to do now
    pls help mee.
    thnx
     
     
  12. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,646

    I do not see all the correct files for your aspi layer. Check the "infotool "( in Nero )"for "Aspi layer" there are 2 sets that both must be correctly installed Nero aspi which is loaded with the program a" system aspi" which must be installed seperately. If info tool says it is corrupted or not comepletely installed
    Do a web search for' Force aspi ' do a little reading, print instructions ,Download the software , and just follow the directions.
    It is just a little Command line typing .
     
  13. ecmekohen

    ecmekohen TS Rookie

    hi
    i'm again
    thanks for the email you sent me.you were right because drivers were not installed properly.Now i installed force aspi drivers 4.60 and in Nero ,,info tool '' seems that all are ok (ASPI is instaled and working properly) but again the problem is the same.

    here is nero history



    5C80001080000000005666878691

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10-09-1999 12:06:00 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02-11-2004 13:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.0.0
    Recorder: <HL-DT-ST RW/DVD GCC-4240N>Version: E112 - HA 1 TA 0 - 7.0.0.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST RW/DVD GCC-4240N>Version: E112 - HA 1 TA 0 - 7.0.0.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HITACHI_DK23CA-30B atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST RW/DVD GCC-4240N atapi Port 0 ID 1 DMA: On

    === CDRom-Device-Map ===
    HL-DT-ST RW/DVD GCC-4240N E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523704kB)
    Free physical memory: 268MB (274440kB)
    Memory in use : 47
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.3.2006
    CD-ROM (ISO)
    1:12:03 AM #1 Text 0 File Isodoc.cpp, Line 6410
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    1:12:03 AM #2 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 72704KB of Memory

    1:12:03 AM #3 Text 0 File Reader.cpp, Line 124
    Reader running

    1:12:03 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3304
    First writeable address = 0 (0x00000000)

    1:12:03 AM #5 Text 0 File Burncd.cpp, Line 3301
    Turn on Disc-At-Once, using CD-R/RW media

    1:12:09 AM #6 Phase 40 File dlgbrnst.cpp, Line 1724
    Unknown BurnPhase

    1:12:09 AM #7 Text 0 File DlgWaitCD.cpp, Line 277
    Last possible write address on media: -1 ( 0:01.74), real: 954437:10.45
    Last address to be written: 242603 ( 53:56.53)

    1:12:09 AM #8 Text 0 File DlgWaitCD.cpp, Line 289
    Write in overburning mode: NO (enabled: CD)

    1:12:09 AM #9 Text 0 File DlgWaitCD.cpp, Line 2568
    Recorder: HL-DT-ST RW/DVD GCC-4240N
    Medium not present

    1:12:09 AM #10 Text 0 File DlgWaitCD.cpp, Line 456
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Not enough free discspace.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10-09-1999 12:06:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 17-11-2005 17:19:28 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero Burning ROM, History File *** ======
     
  14. N3051M

    N3051M TS Rookie Posts: 2,800

    is it a rw or just an r you're trying to burn?
    are you able to burn with teh burner previously? windows cd burner works?
    tried using a different media type/brand and burned?
    firmware/drivers updated for the burner?
    make sure no other writing programs exist/disabled on the machine?
    recent changes to the pc?

    sorry if i stand out as a sore thumb but just need to know what troubleshooting steps you've already done and any other info....
     
  15. ecmekohen

    ecmekohen TS Rookie

    hi
    my device is cd-rw/dvd and I'm burning before with this cd burner and this problem appeared when i formated laptop
    now i can play music,dvd,etc only i can't burn cd.
    my laptop is Dell precision m50
    combo is hl-dt-st rw/dvd gcc-4240n and cd is RW (memorex)
    and i don't know how to test (know)for other writing programs exist/disabled on the machine.
    i have tried whith real player,windows media player.nero 6.6 etc and problem is same.
     
  16. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,646

    Your log file states that there is " not enough free disk space "
    You can check in nero>preferences for the temp file that is used for the Cache . I do not know if you have more than 1 partition , but this is one reason to partition a hard drive, so you can be sure 1 drive has free space.
    System restore , temp internet file , hibernation and even windows Search take up tons of drive space.
    Check out the layout of your machine and see what you can do.
    Also did you install Nero " burnrights Plugin" it can makesure Windows security is not stopping a User (limited ) from writing.
     
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