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Can't connect to wifi after hardware driver update

By Sandreah
Nov 20, 2014
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  1. Updated my hardware drivers including the wireless adapter, and something must have gotten changed as I can not connect to wifi anymore on HP Notebook G72-253NR with Windows 7.

    Flushed winsock, released/renewed ipconfig and deleted/reinstalled adapter. Can meanwhile connect thru Ethernet cable again but not wifi. Finds my wifi network (previously didn't) but can't connect, don't have tcp/ip addresses in LAC or wireless properties, automatically obtain is enabled. IPv4/6 enabled in both also.

    Getting message of "HOST Process was prevented from changing settings of ZoneAlarm by modifying registry key HKCS/Services/VSDATANTā€ at initial startup.

    "COM surrogate was prevented from changing settings of ZoneAlarm by modifying registry key HKCS/services/vsdatant" whenever I simply access/exit ip protocol settings.

    How can I fix this? My brain is fried after several DAYS of trying to fix my friends computer... Please someone help!
     
  2. bluejolls

    bluejolls TS Booster Posts: 108   +8

    Call your ISP they will walk you through it.
     
  3. bazz2004

    bazz2004 TS Evangelist Posts: 1,234   +201

    Perhaps you could try uninstalling ZoneAlarm and reverting to the Windows firewall. Once you get wifi working then Reinstall ZoneAlarm.
     

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