Can't delete folders

By oblomurg
Mar 29, 2009
  1. hello and sorry to bother with this.
    I downloaded a file and opened it (it was a torrent)
    I know I should not do this , but I was not thinking, I am stupid.
    I don't think it's a virus but what do I know?
    I have these two folders In 2 diferent drives on Vista Home.
    I can't delete them.
    Please help.

    Mark Sawosky
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. oblomurg

    oblomurg TS Rookie Topic Starter

    here are my files

    I also uninstalled uTorrent.
    I don't think I'll be using it again.
    If I do and it happens again I won't bother you guys.

    I hope you can help

    Marcos Sawosky
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Symantec (norton) has many startups and services on your system
    All these startups slow down your system response
    Also Symantec did not protect you originally from the torrent malware
    I should also let you know this is not uncommon for Norton in general :(
    Here's my recommendation

    Uninstall Symantec (norton) and any other Norton in Add\Remove programs
    Go to tasks in Control Panel and remove Norton live update and scan there as well
    Then run the Norton Removal tool (as it just won't uninstall fully without it)

    Install (the much better) Avira free AntiVirus

    And run a full scan
  5. oblomurg

    oblomurg TS Rookie Topic Starter

    follow up

    I uninstaled Norton 360
    Ran Avira and it found 3 malware file that are in quarentine.
    Should I delete these?
    I should I try to delete these 2 folders from HD F and G
    These folders came from the same torrent download.
    I include the Avscan file.
    Thanks for helping.

    Marcos Sawosky
  6. tipstir

    tipstir TS Ambassador Posts: 2,383   +105

  7. oblomurg

    oblomurg TS Rookie Topic Starter


    tried to delete folders and get this message:
    Could not find this item
    This is no longer located in F:\Program Files\Native Instruments\Kontakt 3\Kontakt 3 Library. Verify the item's location and try again.
    Date created 3/28/2009 7:08 PM

    This happens with a similar folder in an external drive conected to this laptop.
    But this EHD was not formated by this PC even though the file that contains the damned folder was downloaded from this PC to that HD.
    I opened the torrent file in the external HD and also copied the zipped file to the Internal C HD of this laptop and opened it here as well.
    That is why I have 2 un-deletable folders.

    Marcos Sawosky
    I know I'm a *******!
  8. oblomurg

    oblomurg TS Rookie Topic Starter

    what to do?

    Now that I have uninstalled Norton 360 what other protection should I use to cover
    Norton's absence?
    Spyware? Adware?
    If Avira found 3 malware files and they are in quarentine should I delete them or leave them as they are?
    Here is another scan with the external HD's.

    Thanks for any help.

    Marcos Sawosky
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    No you don't need to remove them from quarantine folder

    Combofix Instructions

    • Download [​IMG]Combofix to your desktop.
    • Double click Combofix & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.
    Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Combofix is a very powerful tool so please do NOT do anything without instruction

    Combofix will automatically save the log file to C:\combofix.txt
    Also attach a fresh HiJackThis scan ran afterwards
  10. oblomurg

    oblomurg TS Rookie Topic Starter

    Here are the logs you requested.
    I had also installed ZoneAlarm firewall before I had run combofix and HJt.
    I did disable it before creating the logs.
    ZoneAlarm is always asking me about programs or things I half know what they are
    so I'm not sure what to let in or out.
    I'm playing it by intuition right now.
    Should I open a diferent post regarding this issue?
    Thanks again.

    Marcos Sawosky

    PS: I managed to delete the folders with Unlocker, thanks to the person who suggested it.

    sorry about that.
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    It seems uTorrent is still installed :(

    and emule !
  12. oblomurg

    oblomurg TS Rookie Topic Starter

    I've read the logs.
    I can see that it seams these P2p apps are in my pc, but I also notice the dates are not current and in some cases there is no date.
    Also it seams that there might be hidden files from these programs that are well hidden and are quite hard to find (at least from me).
    I search in appdata and or roaming and can't find them.
    I don't even know where or what are UDP or TCP
    I've uninstalled these programs from Control Panel not long ago.
    So maby there are some files that were not deleted?

    Marcos Sawosky
  13. oblomurg

    oblomurg TS Rookie Topic Starter

    how about now?
    I deleted some random files and read the logs, I think they are better.

  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Still Symantec entries in there, maybe run the removal tool once more, then restart

    Please download and run SDFix (I'm sorry, but I must refer you to t h i s tutorial on its use, scroll down to "SDFix Instructions")

    Download, and run the "RunThis.bat" in Safe Mode, as advised
    Then attach the log and (after the SDFix scan) a new HJT log
    Oh by the way, it says that it may take 20mins to scan! (Mine took over an hour to complete!)
  15. oblomurg

    oblomurg TS Rookie Topic Starter

    I ran the Norton Removal Tool.
    Rebooted and Installed SDFix . I then rebooted in safe mode and tried to run the batch file as you instructed me but I only got a brief look at the blue screen and it disapeared.
    I am the only person who uses this PC.
    I am the administrator.
    I also tried double clicking and double clicking as administrator and selecting the command prompt screen but it doesn't start.
    Could a virus be stopping the SDFix?
    Or is it me (it's always me!)

    Marcos Sawosky
  16. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    This is what happens when P2P software is used

    I wrote a bit about it here:

    Now I know it's now gone (well I'm not absolutely positive just yet) But at least you have said this.

    If it were my computer I'd backup and re-install clean (I really and truly would)
    As it's never going to be perfect what ever we do !

    Here's some info on that:
    I suggest you think seriously about deciding on this (or your next) course of action
    1. Continue cleaning for the next day or two (due to correspondence)
    or 2. Install clean and be done with it (ie about 20mins to install Windows, and about 3Hrs to put stuff back on - um good stuff I mean :))
  17. oblomurg

    oblomurg TS Rookie Topic Starter

    So how would I go by backing up?
    I don't recall ever having done a clean install with vista.
    It would be nice to have a map of the (good) stuff I have installed so that
    I go about putting things back together.

    I have programs installed in drive C and these applications have their libraries which are big files installed in an externall drive F.
    I do not know if I should initialize the external drive as well?

    I would like to set things up from 0 if you could help me?

    Marcos Sawosky
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