Can't get rid of Spyware

[jojoness]

ok, ran it through smoothly :]

attached is new combo log!

 

[Blind Dragon]

Now we are getting there - do you have the haxfix log -

Run CFScript

Open notepad and copy/paste the text in the code box below into it:
NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
Also ..

Pay particular attention to this :-

Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)

File::
c:\windows\System32\rs32net.exe
c:\windows\SYSTEM32\savec32.dll
c:\windows\SYSTEM32\fdlame32.dll
c:\windows\SYSTEM32\senekahent.dll
c:\windows\SYSTEM32\cmdl.exe
c:\windows\SYSTEM32\DRIVERS\senekaapsi.sys
c:\windows\SYSTEM32\cnf.dat
c:\windows\SYSTEM32\cmdl.lock
C:\mldcsitg.exe
c:\windows\SYSTEM32\DRIVERS\beep.sys
C:\yvmkdwn.exe
C:\jwwgtuh.exe
C:\dhup.exe
c:\windows\SYSTEM32\DRIVERS\c3528e10.sys
C:\ggfxrw.exe
C:\xoud.exe
C:\cxcnowy.exe

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"rs32net"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\opnoolbr]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtunlkdw]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\zaimmnid]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ati3ejxx.sys]

Save this as CFScript.txt

Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

 

[jojoness]

sorry, you didn't ask for that log :] here it is, i'll do the next step now!

 

[Blind Dragon]

Good work, we are almost there.

 

[jojoness]

okie doke, here are the new logs!

 

[Blind Dragon]

Getting better - I need more info from you

1) Did you pay for AVG AS, it looks like it might be the old stand alone one which no longer updates. - if this was from before they did away with it, and now it's bundled product.

2) Did you pay for Norton? And would you be willing to remove it to install a free product that will increase your protection.

==========================================

Run CFScript

Open notepad and copy/paste the text in the code box below into it:
NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
Also ..

Pay particular attention to this :-

Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)

File::
c:\windows\System32\rs32net.exe
c:\windows\SYSTEM32\DLLCACHE\beep.sys
c:\recycler\S-1-5-21-7661557338-4881073579-043968640-8610\winigon.exe

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"12CFG94-z641-2SF-N31P-5M1ER6H6L1"=-
"rs32net"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\opnoolbr]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtUnlKDW]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\zaimmnid]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ati3ejxx.sys]

Save this as CFScript.txt

Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

 

[jojoness]

Sorry to take long, had a long day! Here are the new logs you requested.

 

[Blind Dragon]

Almost there buddy,

Disable Teatimer

• Right click the Spybot -SD Resident Icon located in your system tray, Select Exit Spybot - S&D Resident
• Open Spybot S&D
• Click on Mode at the top and make sure that Advanced is checked
• Expand the Tools tab in the left pane
• Single click on the Resident Icon also in the left pane
• Uncheck Resident "TeaTimer" (Protection of over-all system settings) Active
• Close spybot

Remove bad HijackThis entries

• Run HijackThis
• Click on the System Scan Only button
• Put a check beside all of the items listed below (if present):
  
  O2 - BHO: (no name) - {c5af42a3-94f3-42bd-f434-3604832c897d} - (no file)
  016 - DPF: {cafeefac-0014-0002-0000-abcdeffedcba} (Java Plug-in 1.4.2) -
  O16 - DPF: {cafeefac-0015-0000-0011-abcdeffedcba} -
  O20 - Winlogon Notify: opnoolbr - C:\WINDOWS\
  O20 - Winlogon Notify: vtUnlKDW - C:\WINDOWS\
  O20 - Winlogon Notify: zaimmnid - C:\WINDOWS\

• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.

Now you can turn tea timer back on

See if you can make it through the 8 steps - https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[jojoness]

ok, did the 8 steps. was able to download links! during scans though, Avira kept showing the keys trying to get in, but i denied them. will that be enough to have that program to keep them away? here are the logs from the 8-steps.

 

[Blind Dragon]

This thing is still downloading the same malware. Or the tools aren't removing it.

Update Avira and run a full scan with it, let it remove anything it finds

Keep your recycle bin empty

========================================================

KillBox

• Download KillBox and unzip/extract it to your desktop from HERE

Boot into safe mode and have hijackthis fix these entries, with nothing else open. You may want to copy this into notepad and save it to your desktop so that you have it while in safe mode

==========================================================

You are now in Safe mode and should have from HERE DOWN saved into a notepad.

Make sure teatimer is disabled:
Disable Teatimer

• Right click the Spybot -SD Resident Icon located in your system tray, Select Exit Spybot - S&D Resident
• Open Spybot S&D
• Click on Mode at the top and make sure that Advanced is checked
• Expand the Tools tab in the left pane
• Single click on the Resident Icon also in the left pane
• Uncheck Resident "TeaTimer" (Protection of over-all system settings) Active
• Close spybot

==========================================================

Launch Hijackthis now from safe mode, and check the following:

O2 - BHO: (no name) - {c5af42a3-94f3-42bd-f434-3604832c897d} - (no file)
O4 - HKCU\..\Run: [12CFG94-z641-2SF-N31P-5M1ER6H6L1] C:\RECYCLER\S-1-5-21-7661557338-4881073579-043968640-8610\winigon.exe
O4 - HKCU\..\Run: [rs32net] C:\WINDOWS\System32\rs32net.exe
O4 - HKCU\..\Run: [jsg8jfgfdfhfhf] C:\DOCUME~1\JOJO'S~1\LOCALS~1\Temp\winlogun.exe
O4 - HKCU\..\Run: [xsjfn83jkemfofght] C:\DOCUME~1\JOJO'S~1\LOCALS~1\Temp\winlogin.exe
O16 - DPF: {cafeefac-0014-0002-0000-abcdeffedcba} -
O16 - DPF: {cafeefac-0015-0000-0011-abcdeffedcba} -
O20 - Winlogon Notify: vtUnlKDW - C:\WINDOWS\
O20 - Winlogon Notify: zaimmnid - C:\WINDOWS\

Close any windows, and click Fix Checked.
Close hijackthis.

---------------------------------------------------------------------------------

Still in safe mode:

• Launch Killbox and place a check in 'Delete on Reboot'.
• Click on All Files instead of single file.
  In the 'Full path of file to delete' box,copy and paste each of these:
  

  C:\RECYCLER\S-1-5-21-7661557338-4881073579-043968640-8610\winigon.exe
  C:\WINDOWS\System32\rs32net.exe
  c:\documents and settings\JoJo's  'puter\Local Settings\Temp\winlogun.exe
  c:\documents and settings\JoJo's  'puter\Local Settings\Temp\winlogin.exe
  C:\WINDOWS\System32\vtUnlKDW.exe
  C:\WINDOWS\System32\zaimmnid.exe
  C:\WINDOWS\System32\vtUnlKDW.dll
  C:\WINDOWS\System32\zaimmnid.dll

• Then press the red button with the white cross. Click no when it ask to reboot until you have pasted them all.
• A confirmation box pops up asking if you want to reboot now. Select Yes
  
  If it doesn't reboot automatically,reboot manually.

-========================================================

Now let it restart into normal mode, run a fresh scan with hijackthis

Also let me know if Avira found anything.

Attach the hijackthis log scanned after the reboot to normal mode, and we can go from there

 

[jojoness]

Blind,

I'm currently doing the next step (i'm on my boyfriend's laptop), and i don't understand how to get all the paths into the Killbox program? I copy one, paste it in the line, but then how do I get the next one to go in? I can't figure out how to get them all in (and yes, I have "All Files" selected).

 

[Blind Dragon]

After you paste one click the red button with white cross, then if it ask to reboot select 'no'

After you paste the last one and click the button, click 'yes' when it ask to reboot

 

[jojoness]

alright, here is new hjt and avira log~!

 

[Blind Dragon]

Nicely done! Looks like we got it, just be careful what you allow to connect with Comodo, if you don't recognize something - google the file name before allowing it - or come ask me what it is.
=======================================================

Update your Java Runtime Environment

Many types of malware like to exploit out of date Java versions!GO HERE

Click on Verify Java

If you need to update your version:

• Select Free Java Download
• When it finds the newer version - Follow the
  on screen instructions (uncheck the yahoo toolbar option)
• After it installs the newest version Go back to Start -> Control Panel -> Add/remove programs
  (programs and features in vista)
• Uninstall any older versions of Java except the most current update that you just installed

====================================================

One more scan, if it comes up clean we can clean up and secure the system

Run Kaspersky Online AV Scanner

In order to use it you have to use Internet Explorer.
Go to Kaspersky and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
• Allow the ActiveX download if necessary.
• Once the database has downloaded, click Next.
• Click on "My Computer"
• When the scan has completed, click Save Report As...
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Attach the report into your next reply

 

[jojoness]

again, sorry for the long wait, really busy here before the holidays :]

 

[Blind Dragon]

Excellent, all it found was 2 things in combofix quarantine and some infected restore points - both of which we can clean up now.

Uninstall Combofix
* Click START then RUN
* Now type Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit Enter.

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

-----------------------------------------------------------------------

OTCleanit! by Oldtimer

• Download OTCleanIt
• Click the CleanUp! button.
  • It will go thorugh the list and remove all of the tools it finds and then delete itself (requiring a reboot).

---------------------------------------------------------------------------

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Set correct settings for files
   • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
   • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
   • If unchecked please check Hide protected operating system files (Recommended)
   • If necessary check "Display content of system folders"
   • If necessary Uncheck Hide file extensions for known file types.
   • Click OK
   
   clear system restore points
   • 
     This is a good time to clear your existing system restore points and establish a new clean restore point:
     • Go to Start > All Programs > Accessories > System Tools > System Restore
     • Select Create a restore point, and Ok it.
     • Next, go to Start > Run and type in cleanmgr
     • Select the More options tab
     • Choose the option to clean up system restore and OK it.
     This will remove all restore points except the new one you just created.
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
        
      • Change the Download unsigned ActiveX controls to Disable
        
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
        
      • Change the Installation of desktop items to Prompt
        
      • Change the Launching programs and files in an IFRAME to Prompt
        
      • Change the Navigate sub-frames across different domains to Prompt
        
      • When all these settings have been made, click on the OK button.
        
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.
   
   
7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

 

[jojoness]

Blind,

Thank you SO much for helping me through this...again! I promise to try harder to keep these things out. Keep up the fantastic work, and I will definitely recommend this forum for anyone who has similar problems! Thanks again, and take care!

 

[Blind Dragon]

anytime!!! :grinthumb