Can't get the music tp play on my Sylvania MP3

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I just purchased a MP3 from Sylvania model SMPK4066. I connected my player with USB to my computer. Using Windows Media Player 11 and the sync option I synchronized my player 100% complete. Now my player reads No Files but WMP shows all of my music was tranferred and I see Folders on my MP3 screen with artists names but no music is playing and it still says No FIles. I need someone to help me get this thing to play my music. Thank you very much to whomever figures this out.

Spanner0421
 
let;s try this for simple starters
  • Click Start->Run, enter: msinfo32
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, then Edit->Select All, Edit->Copy Paste into next post
 
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