TechSpot

cant open firefox and other prog

By zulanders
Aug 15, 2007
  1. my pc recently suffer from this simptom recently:

    1. i cant open firefox (everytime i try the browser will auto close and there
    will be a warning appear), i cant go to you tube (same even as before)
    and i cant open m$ office prog (the prog just hang).

    2. i notice there are new icon on the tray. the icon is capital
    white 'h' inside green box. i know that i didnt install it and i think it is a
    script prog. when mouse over it popup "std.txt".

    3. every time i start there will be massage "cant open file CnsMin.dll"

    antiroot didnt find anything.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT and Combofix logs

    Regards Howard :)

    This thread is for the use of zulanders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     

    Attached Files:

  3. zulanders

    zulanders TS Rookie Topic Starter Posts: 40

    fresh logs

    here is my fresh log as requested
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your logfiles appear clean. However, you`re running an outdated version of HJT. See this thread HERE and post a fresh, updated HJT log.

    Regards Howard :)

    This thread is for the use of zulanders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. zulanders

    zulanders TS Rookie Topic Starter Posts: 40

    newer log

    it seems the problem had gone.
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    jinit11814.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Policies\Explorer\Run: [status] present

    O4 - HKLM\..\Policies\Explorer\Run: [winlogon] C:\heap41a\svchost.exe C:\heap41a\std.txt

    O16 - DPF: {0a454840-7232-11d5-b63d-00c04faedb18} - http://pc/download/jinitiator/jinit11814.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\heap41a<Delete the entire folder.

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of zulanders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. zulanders

    zulanders TS Rookie Topic Starter Posts: 40

    hope this is the last

    i have done as advice and this is my new hijacklog
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of zulanders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. zulanders

    zulanders TS Rookie Topic Starter Posts: 40

    ok thanks howard for your help....
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...