Can't play .avi file, runtime error

By adu123
Jul 27, 2008
  1. I am running vista home premium, I just download a video file (.avi format), but when I tried to play it, the following message show up:

    "Runtime Error! Program: C:\Program Files\Windows Media Player\wmplayer.exe, This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." When I click OK, WMP just close, I tried to play it with other player, same thing happened:(. How can I fix it?

    Any help are appreciated!

    Thanks in advance

  2. ¼ of a hotdog

    ¼ of a hotdog TS Enthusiast Posts: 188

    what players have you tried? i have had some trouble with windows media player so you might try vlc media player it plays almost everything. its free only a 9mb download.

    it doesn't look as cool as other things but it works great!
  3. adu123

    adu123 TS Maniac Topic Starter Posts: 278

    I've tried QuickTime, NeroShowTime, both pop up with a error message except I heard sound from NeroShowTime, but can't see anything. I will try that vlc player, but any ideas why the error message show up?

    Thanks for the response.

  4. gbhall

    gbhall TechSpot Chancellor Posts: 2,416   +77

    Could be video driver problem. Check the motherboard or video card m/f as appropriate for an update.
  5. adu123

    adu123 TS Maniac Topic Starter Posts: 278

    Thanks, the vlc player works great!!! It'd be alot better if the looks is improved:)

    Doesn't the driver update come along with the automatic window udate?
  6. nickc

    nickc TechSpot Paladin Posts: 923   +11

    NO! it does NOT
  7. ¼ of a hotdog

    ¼ of a hotdog TS Enthusiast Posts: 188

  8. adu123

    adu123 TS Maniac Topic Starter Posts: 278

    Thanks! Can't believe it really exists:haha:

    Wonder how come microsoft don't include those update? hmm....
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