cant update dx9.0b to dx9.0c

By v_joy
May 19, 2006
  1. HI guys,
    i am a new member to this forum and i hav a problem related to directx.
    my configuration is as follows :
    Processor Intel(R) Pentium(R) 4 Processor 2.80 GHz
    800 MHz. Socket 478
    80 GB samsung HDD @7200 rpm
    Intel(R) Desktop Board D865GBF based system
    OS version Windows XP
    Physical memory 768,744 KB RAM
    Memory speed DDR400
    Memory type DDR, Synchronous
    Form factor DIMM
    BIOS version P13 (BF86510A.86A.0053.P13.0401220953)

    i hav SP2 installed on my comp. and DX9.0b came with it. Now i wanted to update it to DX9.0c
    I hav tried it many times but it has still not upgraded to dx9.0c ( i did it with the dx that comes bundled with latest games)
    the version no is still same. I cant play any of the new games like sims2, nfsmw, etc..
    then i downloaded the redist. version & installed it , unfortunately nothing happened.
    Also when i click on install, "installation complete " screen flashes instantly.
    what should i do???

    My DXDIAG flashes " ! " mark infront of qsal.dll file
    the note is :
    The file qasf.dll is an old version, which could cause problems.
    You should reinstall DirectX to get the latest version.

    I have updated all my drivers & they r even WHQL certified (Microsoft's Windows Hardware Quality Labs )

    HERE is my DXDIAG report :

    System Information
    Time of this report: 5/19/2006, 13:52:36
    Machine name: USER
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2, v.2096 (2600.xpsp_sp2_rc1.040311-2315)
    Language: English (Regional Setting: English)
    System Manufacturer: INTEL_
    System Model: D865GBF_
    BIOS: BIOS Date: 01/22/04 09:53:47 Ver: 08.00.10
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
    Memory: 750MB RAM
    Page File: 515MB used, 1322MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0b (4.09.0000.0903)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2096 32bit Unicode

    DxDiag Notes
    DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.
    Display Tab 1: No problems found.
    Sound Tab 1: The file smwdm.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Intel(R) 82865G Graphics Controller
    Manufacturer: Intel Corporation
    Chip type: Intel(R) 82865G Graphics Controller
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_42468086&REV_02
    Display Memory: 96.0 MB
    Current Mode: 1024 x 768 (32 bit) (85Hz)
    Monitor: SyncMaster 763MB/713MB, SyncMaster Magic CD173D(P)
    Monitor Max Res: 1280,1024
    Driver Name: ialmrnt5.dll
    Driver Version: 6.14.0010.4396 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 9/20/2005 10:52:38, 36990 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 11:00:54, 1302332 bytes
    Device Identifier: {D7B78E66-6632-11CF-1AF2-4C62A3C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2572
    SubSys ID: 0x42468086
    Revision ID: 0x0002
    Revision ID: 0x0002
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    Sound Devices
    Description: SoundMAX Digital Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_E0018086&REV_02
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5240 (English)

    Edit: Please don`t start more than one thread for the same subject. Thanks.
  2. honpeng

    honpeng TS Rookie

    hi, v_joy

    I'm facing the same problem as you mentioned.. have you find any solution regarding this topic?
  3. Rik

    Rik Banned Posts: 3,814

    Have you both tried getting it direct from microsoft????
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