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Can't use add/remove, dl virus/ad spam stuff...

By rubyz
Oct 5, 2007
  1. I can get into the add/remove window, but there isn't a button to remove or change anymore. I can't use task manager in the other account, downloaded some crappy ad stuff or whatever they are. I am so clueless..
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is infected with a variety of malware.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :wave: :wave:

    This thread is for the use of rubyz only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. rubyz

    rubyz TS Rookie Topic Starter

    I followed the directions of another thread before I posted this, so after this, if there's still problems i'll follow the thread you gave me.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

  5. rubyz

    rubyz TS Rookie Topic Starter

    I couldn't upload hijackthis...
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    This is what I need.

    A fresh HJT log.

    An AVG Antispyware log.

    The results of the Panda Antirootkit scan.

    If you don`t follow the instructions, I can`t possibly help you.

    Regards Howard :)

    This thread is for the use of rubyz only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. rubyz

    rubyz TS Rookie Topic Starter

    The rootkit scan said i had none.
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You`re runninh HJT from the wrong location. I.E your desktop. See HERE and move it to the correct location.

    Once done please do the following exactly as instructed.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    System Support

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    syscfg.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)

    O4 - HKLM\..\Run: [System Support] syscfg.exe

    O4 - HKLM\..\RunServices: [System Support] syscfg.exe

    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    syscfg.exe<Search your system for this file and delete all instances found.
    C:\Documents and Settings\Mistyna\Desktop\WinAntiVirusPro2006FreeInstall.exe

    Reboot into normal mode and rehide your protected OS files.

    Post fresh HJT and Combofix logs.

    Regards Howard :)

    This thread is for the use of rubyz only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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