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Can't view message body in Outlook Express

By bobl61
Sep 29, 2008
  1. I've never had this issue before and have searched for a solution to no avail. Whenever I receive an e-mail, or try to view saved messages, there is nothing in the preview (message body) pane, I have tried several solutions including emptying temp files; checking and unchecking the "automatically download messages..." etc.
    Any ideas :confused:
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Open OE
    Click on View-->Layout...--> tick: Show Preview pane
    Apply -> ok
     
  3. bobl61

    bobl61 TS Rookie Topic Starter Posts: 22

    All ready checked...
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Then the pane must already be there

    Move your mouse to the bar on the lowest area of the message area, until the mouse turns into 2 arrows (going up and down) and drag (hold left mouse button down) the bar back up
     
  5. bobl61

    bobl61 TS Rookie Topic Starter Posts: 22

  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh the preview area shows, but none of the message shows !
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    This should fix it

    Download and run CCleaner (your browser and OE will need to be closed)
    Once complete click on Start->Run-> regsvr32 inetcomm.dll

    Then restart your computer (actually not sure if you need to restart)
    Then re-open OE and send a message (including body text) to yourself
    Now can you see the preview of your text?
     
  8. bobl61

    bobl61 TS Rookie Topic Starter Posts: 22

    Thanks for the tips, but it's not working. I feel it may be a problem with My service provider. When I move the cursor into the message pane, the hourglass appears. It looks like the messages are not being downloaded from the server. I setup another identity with a different provider and it works fine.
     
  9. bobl61

    bobl61 TS Rookie Topic Starter Posts: 22

    Wanna get a kick outta this? I uninstalled Internet Explorer 8 Beta 2 because it was constantly crashing. After uninstalling it I opened Outlook and voila! All the messages are there :approve:
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hmm

    Now that's interesting, I would have never said that
    Well I may have said re-install IE (as it comes with OE) So I suppose that would have done it

    So that above command didn't work then? (it's just that many tech sites reported that it would work)

    Anyway good to know it's fixed :grinthumb
    Not sure if everyone's IE8 Beta 2 would do this
     
  11. bobl61

    bobl61 TS Rookie Topic Starter Posts: 22

    Yeah...pretty strange. I actually tried regsvr32 inetcomm.dll before (found that tip when searching Google for a fix). I tried it again anyway, but it didn't help.
     
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