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cd drive problem

By confused001
Jun 26, 2006
  1. Hello, i have a windows 98 se with a Toshiba CD-ROM drive. Under device manager it is called Toshiba CD-ROM XM-6402B. The cd drive almost never detects the cd that is in there. In device manager, it says that the drive is working fine. The cables are working fine, because i tried using another cd drive, and it works fine. i need to fix this problem, can anyone help me, pleaz?
     
  2. tipstir

    tipstir TS Ambassador Posts: 2,393   +108

    Check the power cables and ribbon cable
    Check the BIOS and see if the drive shows up in there.
    The drive could be bad, they do go bad you know..
     
  3. confused001

    confused001 TS Rookie Topic Starter Posts: 135

    I did check the cables, they seem to be doing fine.
    I don't know what you mean by the bios, when i start the computer up, it does show, when it detects the drives on the computer.
    I have another computer with the same drive, and that one also doesn't work.
     
  4. tipstir

    tipstir TS Ambassador Posts: 2,393   +108

    Does it show that it connect to the CDROM? If might connect but it might not be working correctly. What happens when yhou put this drive into another PC. Does it work?

    BIOS is where you change the computer hardware settings. It detects what you have installed.

    On Toshiba holding down the ESC key might get in you for a laptop.

    F2 for DELL
    F10 for Compaq/HP
    Delete for most newer MOBO
     
  5. confused001

    confused001 TS Rookie Topic Starter Posts: 135

    Sorry, i could not take out the cd rom drive.
    I was able to test my other cd rom drive, becasue i put it on top of the old cd rom drive.
    What now, are there any diagnostic tools to find out what the problem is?
     
  6. confused001

    confused001 TS Rookie Topic Starter Posts: 135

    any help?

    anyone at all?
     
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