I was getting read to install a game onto my computer, so I went and put the disc in. I noticed that nothing was happening, so I went to My Computer to run it. When I got there, I noticed my D and E drives were missing. So I checked out the properites and went into Device Manager and noticed an Exclamation point on each drive, so for my DVD/CDive I got the following message Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click Troubleshoot to start the troubleshooter for this device. And for my other Normal Drive I got Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Click Troubleshoot to start the troubleshooter for this device. The problem is, when I click on troubleshoot, Nothing happens, nothing comes up, so I came to this site to see if I could get some help. If anyone can help me with my problem, I'd be very thankful.