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cd/dvd drive not found

By frow
Jun 26, 2007
  1. when i boot up my computer i get the message saying cd/dvd drive was not found, consult the troubleshooting section of your user manual. i am running on xp and the drives dont show up in either my computer or device manager. i have deleted the upperfilter and there was no lowerfilter. that worked for a little while but then the drives disappeared again and the upperfilter also never returned. i have also tried to restore the registry to an earlier time and that worked for a short time but then the drives were gone again. i have also gone into bios and loaded the optimal defaults which didnt work. i am not sure what else to do please help!
     
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

  3. frow

    frow TS Rookie Topic Starter

    that didnt work
     
  4. CCT

    CCT TS Evangelist Posts: 2,653   +6

    In device manager, uninstall the cd drivers, uninstall the cd, shut down.

    Open case, pull power supply and ide connector from the cd.

    Reboot - shutdown again - reconnect and reboot.
     
  5. frow

    frow TS Rookie Topic Starter

    that worked for a little while but the drives again disappeared in both device manager and my computer.
     
  6. CCT

    CCT TS Evangelist Posts: 2,653   +6

    Change the ide cable if you have access to another.

    As an experiment, only hook up one cd/dvd and switch the 2 around so each has a chance at the middle connector.
     
  7. frow

    frow TS Rookie Topic Starter

    i changed the cable that didnt work and i tried hooking up only one that alos did nothing
     
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