I have had this laptop for several years but recently the cd/dvd drive has stopped reading discs. In the past couple of months it has gone from sometimes reading a disc to not reading any disc I try putting in. I have tried using different discs and lately it has not been reading any of the ones I try. I have tried uninstalling the driver and restarting my computer but that hasn't helped. I tried to update the driver from the device manager but it just tells me that I have the current version. From what I can remember, I started noticing the problem soon after I installed VLC media player, but I'm not sure how to determine if that is causing the issue or not. I have also tried to delete the 'Upper Filters' from the registry but I can't find the files named "Upper Filter" or "Lower Filter." Earlier this week a co-worker suggested I try one a 'cleaning cd' that has little brushes on it to clean the lens in the drive, but I am a little hesitant about that but I am willing to try it. Just last night I tried wiping the lens with a cotton swab/Q-tip with a little bit of rubbing alcohol on it to see if that would help but I am still having trouble today. My computer is a Dell Insprion 1545 running Windows 7 64-bit. In the device manager under DVD/CD-ROM Drives it has "HL-DT-ST DVD+-RW GT10N" If there is any other information that would help I will do my best to find it but I am not very computer-literate :/ Thanks for taking the time to read through all this!