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CD/DVD-RW problem - PLEASE HELP!!

By makavelithedon2
May 30, 2007
  1. Hi,

    I've recently been having a few problems with my dvd drive & am after some advice as to how I can get it fixed.....

    I have a Sony Vaio VGN-FS215S laptop with a Sony DVD RW DW-D56A.
    Recently the drive has stopped reading cd-roms & audio cds but WILL still read DVDs & plays them fine.

    I have followed some instructions found in another thread on this board which said the problem could be fixed by removing a couple of driver files (GEARASPIWDM & PXHELP20), uninstalling the drive & re-booting. I have done this & now have the following drivers on my system:
    cdrom.sys
    imapi.sys
    redbook.sys
    storprop.dll

    I now have the problem that my laptop doesn't seem to want to reinstall the dvd drive. It's listed under the Device Manager with a yellow exclamation - I have tried updating the driver but the system cannot find anything.

    I have also downloaded the original driver installation program from Sony but when I try to load/extract this it says that no supported drive can be detected.

    Does anyone have any advice as to how I can get my drive re-installed & working properly again?!?!

    PLEASE HELP!!

    Many thanks in advance!

    Steve
     
  2. makavelithedon2

    makavelithedon2 TS Rookie Topic Starter

    Hi,

    I have managed to get the drive recognised by the system/device manager now but am still having the same problem - it is not recognising any cd-rom or audio cd in the drive......

    Any suggestions?

    Cheers,
    Steve
     
  3. halo71

    halo71 TS Rookie Posts: 1,289

    Pretty sure that the drive itself will need to be replaced. If I am not mistaken, there are separate lasers that read the different formats. I could be wrong but I have a older model Compaq, that I jsut replaced the drive on that was doing the same thing you are describing.
     
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