CD-ROM not recognized

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Windows xp home when i put a disc in to burn anything i keep getting put disc in when it is already in. There all brand new discs that i put in. One thing I tried to do is back up for 360 it went to 10% then it said insert disc
 
Have you tried a different brand of CDs? Some drives just don't like some CDs. Maybe update the firmware of the drive?
 
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