CD Writer Problem - I cannot Write CD's

By khaiser
Aug 8, 2007
  1. Dear friends,

    Hello to everyone in Techspot Community, I just came to know about this site and really happy to find people really helpful to solve problems aroused.

    First of all I would like to say that my computer was badly infected with viruses and I found a solution from user forums it helped me reducing the viruse but still there are problems persist.

    My problems are:

    1. CD Writer and DVD ROME Drive is detecting and playing all Audio, Video and Applications and working fine but, it is not able to write CD's. I am using Compact CD Rewritable High Speed & DVD Rome Drive. Please suggest a possible solution.

    2. If I insert a blank CD in the Drive and click the CD drive from My Computer Window the message display "Incorrect Function". Please give a appropriate solution.

    3. If I right click on any file or folder and then going on "Send TO" option on the menu tab, it show all drives to send the file or folder but doesn't show CD drive. Please suggest a possible solution.

    4. If I click a Drive on My Computer Window it will display "Open With" Menu and ask me to select a program to open this drive. I have to right click on the drive and select "Open" command from the menu, Please give me an appropriate solution for this problem.

    5. When I shutdown my computer it will run a tab of "End Program - Sample", I checked everything and also cleaned my computer using CC cleaner but I cannot find the registry file displaying this message. Please send me a possible solution.

    I am inserting HijackThis and AVG Anti-Spyware latest report here, please help me out.

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 6:02:05 PM, on 08/08/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    E:\Panda\Desktop\My Documents\My Digital Editions\Softwares\HiJackThis_v2.exe

    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [RegProt] c:\docume~1\qaiser~1\locals~1\temp\rar$ex41.46342\regprot.exe /start
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
    O4 - HKCU\..\Run: [SRS Audio Sandbox] "C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsServer] msfir80.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
    O4 - HKUS\S-1-5-21-57989841-1708537768-1060284298-1003\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe" (User '?')
    O4 - HKUS\S-1-5-21-57989841-1708537768-1060284298-1003\..\Run: [MsServer] msfir80.exe (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe

    End of file - 3918 bytes

    AVG Anti-Spyware - Scan Report

    + Created at: 6:05:17 PM 08/08/2007

    + Scan result:

    E:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000894.EXE/rfd.exe -> Backdoor.Delf.agf : Cleaned.
    C:\Documents and Settings\Qaiser Ali Shah\Cookies\qaiser ali shah@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
    C:\Documents and Settings\Qaiser Ali Shah\Cookies\qaiser ali shah@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
    C:\Documents and Settings\Qaiser Ali Shah\Cookies\qaiser ali shah@ssl-hints.netflame[2].txt -> TrackingCookie.Netflame : Cleaned.
    C:\Documents and Settings\Qaiser Ali Shah\Cookies\qaiser ali shah@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000887.exe -> Trojan.Copyself : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000888.exe -> Trojan.Copyself : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000889.exe -> Trojan.Copyself : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000890.exe -> Trojan.Copyself : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000891.exe -> Worm.VB.el : Cleaned.
    C:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000892.exe -> Worm.VB.el : Cleaned.
    E:\System Volume Information\_restore{58E3BD99-718D-4089-A488-B6511692FF63}\RP6\A0000893.exe -> Worm.VB.el : Cleaned.

    ::Report end
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Nero can get seriously grumpy if the software bundled with the drive is not used. If in doubt, uninstall your copy of Nero, reboot and reinstall.
    Hope this helps
  3. khaiser

    khaiser TS Rookie Topic Starter

    Dear James & Albert,

    Thanks for your suggestions, actually I have formatted my system for 3 times in the past and everytime I reinstall windows this problem arises. In past, due to my ignorance I visited hacked sites specifically providing cracks and keygens and also I have installed sharing softwares like "Emule, Bearshare, Imesh, etc". Because of this my system came to this position.

    I have also uninstalled Nero completely from my system and reinstalled it after rebooting, but there was no good results. Until now the problem persists.

    Could you people help me out in this scenario without reinstalling windows. Please.

    Thanking you again,
    khaiser Ali Shah
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    from what you say, it worked before you installed some software - if this is the case can you run system restore to take it back to a point before this software installation? If this does not work, you can always come forward to where it was before you ran the system restore so in theory you will lose nothing.
    Is the copy of Nero the same one that came with the CD/DVD writer?
  5. khaiser

    khaiser TS Rookie Topic Starter

    Yes, the copy of Nero is coming with the CD Writer, I tried my best but I think because Virus and Autorun Function error my CD Writer is not working and also I don't remember when it was working properly but, "before formatting the last time it was working since I have saved all useful data by writing to CDs".

    However, I will try to restore it to the day it was installed and see if the problem persist.

    Thank you very much,
    Khaiser Ali Shah
  6. khaiser

    khaiser TS Rookie Topic Starter

    Dear Albert,

    I tried to restore the system on back date, even this is not working. Can you please show me a procedure to remove Auto-Run Error (i.e. Point 4 of my problems list) of my system.

    Thanks & Regards
  7. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Given the history of virus damage, if this machine was in my workshop I would format the hdd and reinstall Windows. I have found this saves a lot of time in the long run and is a more reliable repair. I recommend this as the best option but I appreciate that without a CD-RW drive you might have problems running a backup to save your data files. James said much the same thing early in this thread. Do not visit keygen and warez sites unless you really have to and always with your anti-virus and anti-spyware running.
    Points about the CD writer - open windows explorer (Start key + E) and right click on the CD-RW drive. Go to Properties > Autoplay and make sure there is a selection for each of the content types. If in doubt, click on restore defaults if not greyed out. Also check for the Blank CD option and then associate the Nero Icon as the action to take. Click OK to save and close.
    If these options are not available, I would begin to question whether the CD-RW drive is serviceable - can you try another one?
  8. khaiser

    khaiser TS Rookie Topic Starter

    Thanks James & Albert,

    I will do as advised. actually I have some very rare programmes installed, so I was trying to resolve the issue without formatting.

    OK Guys if this is only the solution then I will follow.

    Thanks & Regards,
    Khaiser Ali Shah
  9. khaiser

    khaiser TS Rookie Topic Starter

    Dear Friends James & Albert,

    Thank you very much for your help. I have overcome the proble Nos. 1, 2, and 3. I was simply doing a silly mistake in this case and I am submitting this information for guideance of others if they do have this type of a problem.

    The solution is:

    Go to My Computer Window > Right Click on CD Drive > Select "Properties" from "Menu Tab" appeared > Go To Recording > Checkmark the option "Enable CD Recording on this Drive > OK.

    I think usually after a serious virus attack this type of error arises. Please suggest someone else if they do have the similar problem.

    I am really thanks for the support and sorry to bother you.

    Still my problem Nos. 4 and 5 are not solved. Try to show me a solution.

    Thanking you,
    Khaiser Ali Shah
  10. khaiser

    khaiser TS Rookie Topic Starter

    Hi Guys,

    I am able to solve even problem no. 4 & 5 as above, solutions are:-

    Problem 4: Simply transfer the data from the affected drive to anyother drive or write the data to CD's or DVD's, then format the disk for 2 to 3 times in which atleast one should be a noramal "format" and the rest could be "quick format".

    Note: Check the available space in properties after transfering the data, if the empty disk shows more used space than 65.5MB then it is definitely the same problem I am suffering with.

    Problem No. 5: Is related to NORTON ANTIVIRUS, if you have installed NORTON ANTIVIRUS in your system and uninstalled after completion of trial period this type of problem arise.

    Hearty Thanks to Albert and James for giving time to solve my problem.

    Thanks and regards,
    Khaiser Ali Shah
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