Certain Internet sites not opening, 'kernel32.dll' change

By andehpandeh
Aug 7, 2007
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  1. Hi,

    I've been recently having some problems getting onto certain websites and playing embedded media, like YouTube. I can't log onto Hotmail and I can't visit Wikipedia, and other random sites. Also, my AVG Anti-Virus only picked up a 'kernel32.dll change' - I was wondering if that's bad?

    I've done all the 15 steps...

    I've posted a HijackThis! log below. Thanks in advance for all your help. :)

    Nevermind, fixed it. :)
  2. andehpandeh

    andehpandeh Newcomer, in training Topic Starter Posts: 16

    Just revitalising this thread, I don't have problems with embedded media but I do with starting up MSN, logging on to Hotmail, and also going on some other Internet sites...still. Could you guys please help? :(
  3. andehpandeh

    andehpandeh Newcomer, in training Topic Starter Posts: 16

    Norton isn't currently running anymore, I turned it off autorun because whenever my computer logged on I got a message saying it needs to be reinstalled.... :S

    Should I just uninstall Norton? I have AVG...

    And why would this happen now when it hasn't happened in the last 2 years...?

    Thanks :)
  4. andehpandeh

    andehpandeh Newcomer, in training Topic Starter Posts: 16

    Adaware is fantastic. Why uninstall it?
  5. andehpandeh

    andehpandeh Newcomer, in training Topic Starter Posts: 16

    I have Mozilla, I don't like IE, sorry.

    There is no Norton icon.

    Okie doke, I've uninstalled Adaware and am in the process of deleting Norton.

    But why is it happening now?

    And why do I have a 'change' in kernel32.dll?

    EDIT: Omg, the Adaware uninstall worked....thanks man o_0...wow, maybe that'll solve the slow internet on my other comp...thanks a load :)
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    I'm sorry you let's one person experience convince you to uninstall AdAware- I've been using it for about 8 years with no problems. It's a good program.

    Many times when a user doesn't like a program it's because it hasn't been installed correctly or configured correctly.
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

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