Chkdsk can't access disk

[suedonny]

Hi Im Susan and I need some help

Hello My name is Susan and I have Windows xp pro
and just recently I have had trouble with CHKDSK wont run with the parameters or from tools to fix and scan it will only run without checking anything, it comes up on reboot when prompted but says disc cannot be accessed directly.
HELp if you can. Thanks you guys :bounce:

 

[ricvai7]

Please describe your system setup in more detail...how many hdd did u use and how many o/s were installed on them? What file system did u use...is it NTFS? In your case, it seems like hardware failure since u can't run CHKDSK from run function either...

BTW, what exactly did the windows telling u when failed to run the CHKDSK?

 

[suedonny]

okay

I have a new seagate Hard drive, and I can run checkdsk
basic three stages only from run command
This is new hard drive windows xp is OS compaq
It just wont let me fix and scan for errors is all
It comes up on blue screen and says disc cannot be directly accessed..OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name SUSAN
System Manufacturer Compaq
System Model DSDT
System Type X86-based PC
Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1495 Mhz
BIOS Version/Date Compaq 686Y2 v1.04, 8/29/2001
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name SUSAN\Administrator
Time Zone Central Daylight Time
Total Physical Memory 640.50 MB
Available Physical Memory 343.89 MB
Total Virtual Memory 2.15 GB
Available Virtual Memory 1.58 GB
Page File Space 1.53 GB
Page File C:\pagefile.sys