Ciadoor

[Mr.Dude]

Help I was infected with the ciadoor 121 backdoor and cant get rid of it! I ran Windows defender with a full scan multiple times and it says it got rid of it but it keeps coming back. Anything I can do to get rid of it? Oh and I cannot connect to the internet with that computer. Most programs for some reason close themselves after about a minute, and Administrator rights are only avalible during safe mode too.

 

[joked u 2]

viruses are hard to get rid of...

Im not a pro but what i usually when i get a virus i phyically unplug the internet cable and run my ANTI-VIRUS software. windows defender is still in beta they just came out with beta 2 so you might want to get lavasofts AD-Awere personal it totally free and i find it does a good job, but when you do the scan (as i think you know) you must have administrator privilages.Also if you go to google and download their "google update" software it includes a free subscription to norton anti-virus for like a year or a great deal of time. The fact that you cant get on the internet is difficult, try downloading on another computer.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Go HERE and follow the instructions exactly.

Post a fresh HJT log as an attachment into this thread, only after doing the above.

Regards Howard :wave: :wave:

This thread is for the use of Mr.Dude only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Mr.Dude]

here is my log after doing everything

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name. See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

NetZero
NZSearch

Close control panel.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch

R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll

O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll

O4 - HKLM\..\Run: [RIS2PostReboot] %systemroot%\system32\dumprep 0 -k

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html

O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228

O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O23 - Service: System Event Notification (SENS) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)

O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Unknown owner - C:\WINDOWS\C:\WINDOWS\system32\svchost.exe (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\NetZero
C:\Program Files\NZSearch

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log.

Regards Howard

This thread is for the use of Mr.Dude only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Mr.Dude]

Here is the updated hjt log. I couldnt find O7 on hijackthis though. It also says that "system restore is turned off by group policy. Contact your domain administrator." The Restore tab does not appear on the system properties dialog box either. Many thanks for ur help

 

[howard_hopkinso]

Your HJT log is clean.

How is your system running?

Regards Howard

This thread is for the use of Mr.Dude only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Mr.Dude]

other than the above problems, all is good

 

[howard_hopkinso]

That`s good news.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of Mr.Dude only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.