Hi,
I'm new here but I urgently need some help. I recently tried to (stupidly)clean my laptop with antibacterial cleaning fluid, but once it touched the keyboard my laptop sorta turned off and wouldn't work, showing a black screen with the specs of the laptop, a HP Pavilion. I then managed to get back onto the sign in, but the keyboard was not working at all, so I just used the mousepad. After about 30 minutes of using my laptop mousepad, I left the laptop for a little while and when I came back it had turned off. when I turned it on again, I got to the sign In page (where you input your password to get onto your account) but it was almost as if all the keys were being pressed down at once, and so therefore it would not let me sign in because I physically couldn't. every time I tried to delete the password that the keyboard was putting in, it would just input the same thing in again, like the keys were all being pressed down. Either its a poltergeist that doesn't like me, or my laptop is fu****! I took out the battery over night and left it. The laptop screen seems fine, but the keyboard doesn't work. I have tried connecting a wired keyboard in, and a mouse, but no such luck!. I really need help because all my important documents are on there, including my A level coursework that I DONT HAVE BACKED UP. please help
thanks
I'm new here but I urgently need some help. I recently tried to (stupidly)clean my laptop with antibacterial cleaning fluid, but once it touched the keyboard my laptop sorta turned off and wouldn't work, showing a black screen with the specs of the laptop, a HP Pavilion. I then managed to get back onto the sign in, but the keyboard was not working at all, so I just used the mousepad. After about 30 minutes of using my laptop mousepad, I left the laptop for a little while and when I came back it had turned off. when I turned it on again, I got to the sign In page (where you input your password to get onto your account) but it was almost as if all the keys were being pressed down at once, and so therefore it would not let me sign in because I physically couldn't. every time I tried to delete the password that the keyboard was putting in, it would just input the same thing in again, like the keys were all being pressed down. Either its a poltergeist that doesn't like me, or my laptop is fu****! I took out the battery over night and left it. The laptop screen seems fine, but the keyboard doesn't work. I have tried connecting a wired keyboard in, and a mouse, but no such luck!. I really need help because all my important documents are on there, including my A level coursework that I DONT HAVE BACKED UP. please help
thanks