TechSpot

Code 0x10010020000100a

By syde
Dec 9, 2009
  1. So I've had my pc off for abit due to busy with work and turned it on to find a blue screen every time I started it up (see screenshot) and when i try yo do the reformat the pc to factory date I get the code 0X 1001002000100A

    any ideas at all? :(

    edit: I was thinking maybe faulty memory?
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Was there any filename reported as the culprit in the BSoD screen?

    Here is the Memtest Guideto confirm your Ram is ok
     
  3. syde

    syde TS Rookie Topic Starter Posts: 113

    I switched out the memory and am getting the same results still and the only real words I've seen is "unmountable boot volume"
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well not Ram then

    Can you check start > Run > %windir%\Minidump folder for any recent Minidumps to attach
     
  5. syde

    syde TS Rookie Topic Starter Posts: 113

    hmmm is that a command prompt? I can get to the menu that lets me pick between reg/safe/safe with prompt/last good known date but all turn into the blue screen.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh yer, you can't get into Windows :rolleyes:

    ok lets try CheckDisk from the repair console (from the original Vista disc).
     
  7. syde

    syde TS Rookie Topic Starter Posts: 113

    started, est time 94 mins...time to cook dinner :)
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Seems a tad long

    chkdsk /r

    is all that is required
     
  9. syde

    syde TS Rookie Topic Starter Posts: 113

    said #10008 replace hard disk. ;(
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh dear

    Well, first up is to swap hard drive data cables (if a desktop computer)
    But it just sounds like a faulty hard drive that requires replacing at this point
     
  11. syde

    syde TS Rookie Topic Starter Posts: 113

    its a laptop ;(
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Remove the harddrive
    Remove any casing that may be affixed to it
    Remove the end connector (some have a narrow connector at the end of the drive

    Then go to a computer store and say, I'll have a working one of these please :D

    The rest is pretty basic, just start from the top of this thread ;)
     
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