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Com port invalid / or busy

By mycali2002
Sep 1, 2006
  1. I think I have tried everything! Attempting to connect to internet, when AOL 9.0 says “ com port invalid / or busy “ error message #02-01019. I’m also told application failed because CplBTQ00.EXE could not locate DailCnt.dll

    Toshiba Satellite P25
    Pentium 4
    XP Home / Service Pack 2
    512 MB
    2 GB
     
  2. fastco

    fastco TS Booster Posts: 1,122

    Uninstall AOL in while the computer is in Safe Mode, then reinstall it in regular mode.
     
  3. mycali2002

    mycali2002 TS Rookie Topic Starter

    Thanks for responding fastco. I did as you said and still got the message, " CplBTQ00.EXE , application failed.Could not find DialCnt.dll". It also says to reinstall the application to fix. How would I do that? Thanks mycali2002
     
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