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Compatibility issue between Kaspersky IS-7 and spysweeper

By gpna
Sep 26, 2007
  1. Hi all,


    Couple of days ago I installed Kaspersky internet security 7 on my laptop
    (OS: Windows XP-sp2) after uninstalling Trend micro-PC cillin. Now my lap top crawls and frquently freezes.

    Has also spysweeper installed. On disabling spysweeper, laptop is much better in speed.
    Any idea/suggestions, how to resolve this issue without disabling spysweeper. Had no problems between and spysweeper earlier.

    Thanks
    gpna
     
  2. mailpup

    mailpup TS Special Forces Posts: 6,917   +345

    In Kaspersky Internet Security 7, maybe you can disable the anti-spyware component and see if it continues to conflict with Spysweeper. If you would rather keep both running, you could email Kaspersky and Spysweeper to see if it is a known problem and/or is there solution they can provide.
     
  3. gpna

    gpna TS Rookie Topic Starter

    Tried disabling anti-spyware in Kaspersky. No change

    Thanks mailpup,

    Tried disabling anti-spyware in Kaspersky. No change noted.
    I have contacted Kaspersky tech support and waiting to hear from them (!!). Will post follow-up

    gpna
     
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