My results of doing the 8-step Viruses/Spyware/Malware Preliminary Removal as instructed.... 1.) I did a full antivirus scan done with a 30 day trial version of TrendMicro Internet Security Pro verson 17.0. The results of that were 7 cookies which were quarantined successfully. 2.) I then downloaded/installed and ran CCleaner 3 times. 3.) I turned off the TrendMicro Security Pro program and believe that is the only real time monitoring program to be running at the time. 4.) I downloaded/installed/updated and ran the Malwarebytes program. It was partially done, approx. a quarter of the way I would guess, when my monitor went blank then slowly got all the icons and such back so I made sure the program was shut down and totally restarted it and juststarted the scan over again from the beginning. That log file will be attached. 5.) I downloaded/installed/updated and ran the Super anti spyware program. The log file is attached as requested. 6.) I had to update my Java and it is now Version 6 Update 11 as the website said it should be. I was unable to delete any older versions that may be needing it because even though I can get my control panel open...the add/remove programs window wont open. 7.) I downloaded/installed/updated and verified I had gotten to most current version of Highjack This! then ran the scan as instructed and will attach that log file also. 8.) Finally on the last step afterI dont want to say how much later 'mumbling' I am going to post the requested logs in a thread and then cross fingers and toes y'all dont laugh me out of here!! Another thing that is screwy with this comp that come to mind is that it is stuck on the old logon screen and I have been miserably unsuccessful at fixing that problem as well as all the others my logs will prob show you I have. I have received the errors about OJLEACC dll and tu_logonui.exe Although I cannot remeember any specific thing I did to prompt those eror messages to come up. Thank you for taking the time to look at my thread and any assistance you may be able to provide is greatly appreciated...... Heather (Please excuse typos, I was taking notes in notepad as I progressed thru each step and wanted to concentrate more on doing each of them totally correctly as opposed to worrying about a few funny spellings lol) Again, thanks in advance!!