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Computer error, dump files

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by TheColdest, Oct 26, 2009.

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  1. TheColdest Newcomer, in training

    I am at work and I have got this report on 7 to 8 computer in different buildings. That there computer shutdown by there self and gives this error

    Error signature
    BCCode: 100000d1 BCP1: 00000006 BCP2: 00000002 BCP3: 00000000 BCP4: B9E367D4 0SVer: 5_1_2600 SP: 3_0 Product: 256_1

    Error Report Contents
    C:\DOCUME~1\(client name here)\LOCALS~1\Temp\WER4961.dir00\Mini101909-01.dmp
    C:\DOCUME~1\(client name here)\LOCALS~1\Temp\WER4961.dir00\sysdata.xml

    This are new computer (dell optiplex 960, 760). I have already Google this problem and I do not think it is a memory problem. I have also look up the video card driver and could not find my driver date (it was the most up to date) kind of thought that was weird. Here are the dump files.Thank you for you help
  2. Tmagic650 TechSpot Ambassador

    Have you had any power outages in these buildings recently? What Operating Systems are they running? Have there been any hardware or software changes or updates on these troubled systems lately?
  3. TheColdest Newcomer, in training

    not sure on the power outages,the OS is xp, 4 of these are new computers.
  4. TheColdest Newcomer, in training

    Fix it.I update the AHCI Controller Driver (iastor) //downloadcenter.intel.com/Sear...torage+Manager
  5. Tmagic650 TechSpot Ambassador

    Thanks for the update TheColdest... Good work!
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