Computer Error

Status
Not open for further replies.
whenever my computer is booted up a blue screen comes on with a physical memory dumping error then it restarts and another blue screen comes on then it restarts and its fine.


The stop code for the first blue screen is:
0x0000000A ( 0x00000000, 0x00000002, 0x00000000, 0x804F568F)

the second one is
0x000000C2 ( 0x00000007, 0x00000CD4, 0x002E0049, 0x857E34C0)
 
A 0xA error is a strong indication of hardware issues, but sometimes device driver issues.

0xC2: BAD_POOL_CALLER means, as per auma.org, a kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

So do the following diagnostic steps when the system is up and running:

A. Go to your Start Menu and find the Run box. Type in ChkDsk and run it.

B. Scan for infections.

C. Run memtest on your RAM.

1. Go to www.memtest.org and download the latest ISO version. It is free and perfectly safe.

2. Burn to a CD.

3. Place CD in your drive and reboot with CD in drive. The test will take over.

4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

5. If you have errors you have corrupted memory and it needs to be replaced.

6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test.
 
Status
Not open for further replies.
Back