Computer frequently restarts

By Sekhar86
Aug 8, 2005
  1. Hi guys,

    I have purchased a comp 2 months back with the configuration listed below. In the beginning whenever I start Acrobat the comp used to restart. Later when ever I used to play nfsug it restarted. Recently, if I start any download from any site, it is restarting with an error notice that accounts the problem to some hardware or software installation problem. I am running windows mediaceter edition on my comp.


    Mother board: ASUS K8SMX
    Processor : AMD Athlon 64 bit processor
    RAM : 512MB Hynix RAM
    Hard disk : Seagate

    Can anyone help me regarding this problem please?
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump
    Check system event 1001 and it has the content of the blue screen

    Event ID: 1001
    Source: Save Dump
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
  3. Sekhar86

    Sekhar86 TS Rookie Topic Starter


    Thanks a lot for giving me some hope of solving my problem.This is the information i was able to find in the event viewer with id 1001.

    One thing I forgot to mention previously was that my motherboard chipset is
    sis. Same problem is faced by my friend with this chipset. But guys with via chipset motherboards do not find any problem with their comps. Could the problem be due to this??

    Description:The computer has rebooted from a bugcheck. The bugcheck was: 0x40000080 (0x84fa5ad0, 0x84ca6120, 0x80548d8c, 0x00000001). A dump was saved in: C:\WINDOWS\MEMORY.DMP.

    This is only one of the error messages displayed. There are lot of events with code 1001.

    I am also attatching the dump files with this.

    Attached Files:

  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    This is software error at SiSGbXp.sys.

    !analyze -v to get detailed debugging information.
    BugCheck 40000080, {84fd4490, 84d49a80, 80548d8c, 1}

    Unable to load image \SystemRoot\system32\DRIVERS\SiSGbeXP.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for SiSGbeXP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SiSGbeXP.sys

    Probably caused by : SiSGbeXP.sys ( SiSGbeXP+4dcd )
    Followup: MachineOwner
    kd> !analyze -v
    * *
    * Bugcheck Analysis *
    * *

    BUGCODE_ID_DRIVER (40000080)
    This is the NDIS Driver Bugcheck for Windows 2000 and Windows XP.
    For Windows Server 2003 and later, see 0x7C, BUGCODE_NDIS_DRIVER.
    The meaning of the bug check parameters cannot be determined by examining the
    parameters alone. You must also examine the text of a DbgPrint message.
    For details, see either the debugger documentation or the DDK documentation.
    Arg1: 84fd4490
    Arg2: 84d49a80
    Arg3: 80548d8c
    Arg4: 00000001

    Debugging Details:
    BUGCHECK_STR: 0x40000080
    LAST_CONTROL_TRANSFER: from f722f921 to 804f8925

    80548d0c f722f921 40000080 84fd4490 84d49a80 nt!KeBugCheckEx+0x1b
    80548d6c f77e6dcd 84fd4490 80548d8c 00000001 NDIS!ethFilterDprIndicateReceivePacket+0x5fd
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80548dfc f77e2b5f 00000001 84fd4490 84d8f248 SiSGbeXP+0x4dcd
    f720ff16 084d8bec 1dfc15ff c25df721 90900004 SiSGbeXP+0xb5f
    8b55ff8b 00000000 00000000 00000000 00000000 0x84d8bec
  5. Sekhar86

    Sekhar86 TS Rookie Topic Starter

    Thanks a lot for the information but I am very sorry to say you that I was not able to understand the problem. Could u restate the problem in simple terms please.

    But when I gave the path \system32\drivers\SiSGbeXP.sys ; it said that the application cannot be run in win 32 mode but not "Unable to load image \SystemRoot\system32\DRIVERS\SiSGbeXP.sys....."
  6. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    XP has thousands of device drivers. I can only diagnostic your problem but I don't know how to resolve your problem. I've searched google and no similar hit. Maybe you are first person in the world enounter this problem. You had better contact the vendor of your motherboard and ask for help.
  7. kupoknight

    kupoknight TS Rookie

    I have a similar problem and I need help in analyzing my dump files.

    I am using Windows XP Home with SP2

    My Error are as follows:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x40000080 (0x8a45ead0, 0x8a2b75d0, 0x80550118, 0x00000002). A dump was saved in: C:\WINDOWS\Minidump\Mini110705-01.dmp.

    Attached also are my minidumps in zip format.

    Hoping for your reply soon.

    Thanks! :)
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Please start a new thread in the Windows OS forum.

    The reason for this is. We used to get minidump threads that were many pages long, and they became very confusing, and hard to read.

    I will then check your minidumps for you. Thanks.

    Regards Howard :wave: :wave:
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