Computer keeps freezing and restarting

  1. I'm really sorry if this is in the wrong section.

    My computer will often freeze and restart itself. I am not smart when it comes to computers, so I am not sure what is going on or how to fix it. I would love any solutions.

    My computer specifications are:
    Brand - Pyron (Pry-A10-6800)
    Hardware Configuration:
    AMD Quad Core A10 6800K 4.1GHz (Richland)
    8GB DDR3 Memory
    2TB (SATA & 7200 RPM) Hard Disk Drive
    DVD Rewriter
    NVidia GeForce GT630-2GB PCI-E Graphics
    Media Card Reader
    802.11b/g/n Wifi Card
    Microsoft Windows 8.1 64 BIT Edition

    I am about to upgrade to windows 10 and see if that helps.

    It seems to freeze mostly when I am playing music, watching videos such as youtube, or using video editing programs. However it does it other times as well but mostly during those times.

    Please help. Thanks
  2. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,521   +288

    Freeze => something broken
    Restart => automatic restart when something was broken
    Maybe if we turn off 'automatic restart' and look in Event Viewer we will see the problem.

    Hopefully, on next 'crash' you will be told what the problem is really about.

    If not, you can explore Event Viewer for clues:

    then begin to diagnose specific issue

    If you get a BLUE SCREEN, please review

    Let us know what results you get..

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