Computer randomly restarting after installing a usb bluetooth

By greatestrick
Jan 11, 2006
Topic Status:
Not open for further replies.
  1. Computer randomly restarting :updated 23/1:

    hi, i recently installed a billionton bluetooth usb class 1 onto my computer and since then my computer has been randomly restarting without warning. after the reboot a window pops up saying that windows has recovered from a serious error asking me if i want to send an error report. after i clicked send error report it said there was a problem with the drivers. heres the error report:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 1/11/2006
    Time: 6:02:14 PM
    User: N/A
    Computer: RICKY
    Description:
    Error code 1000008e, parameter1 c0000005, parameter2 bfa07200, parameter3 baebf288, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 30 35 2c 20 000005,
    0038: 62 66 61 30 37 32 30 30 bfa07200
    0040: 2c 20 62 61 65 62 66 32 , baebf2
    0048: 38 38 2c 20 30 30 30 30 88, 0000
    0050: 30 30 30 30 0000


    thanks..
  2. zachig

    zachig Newcomer, in training Posts: 30

    I've once heard about such a problem. I think it is somehow related to your USB Drivers. Try uninstalling your USB drivers and reinstalling the most new version of them.

    Please update. :wave:
  3. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    What happens if you uninstall the blutooth adapter?

    Do the crashes stop?

    If so, it could either be a driver issue, or a hardware compatibility issue.

    Regards Howard :wave: :wave:
  4. greatestrick

    greatestrick Newcomer, in training Topic Starter

    i uninstalled it but the crashing still happens
  5. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Ok.

    Go HERE and follow the instructions.

    If that doesn`t help. Zip 5 or 6 minidumps together, and attach them here.

    Regards Howard :)
  6. greatestrick

    greatestrick Newcomer, in training Topic Starter

    erm.. wats a minidump?
  7. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    When your computer automatically restarts due to a crash, or you receive a BSOD. Windows writes a minidump to the folder c:/windows/minidump

    A minidump is a snapshot of what was happening at the time of the crash, and can be useful in diagnosing the problem.

    Regards Howard :)
  8. greatestrick

    greatestrick Newcomer, in training Topic Starter

    heres the minidumps
  9. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    all 4 of your minidumps crash with a bugcheck of 8E.

    2 crash at win32k.sys. This is your Windows Multi-User Win32 Driver.
    1 crashes at Nv4_mini.sys. This is your video card driver.
    1 crashes with memory corruption. Self explanatory.

    0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

    A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

    I believe you may have a ram problem.

    Follow the instructions in the link I gave you earlier.

    Regards Howard :)
  10. greatestrick

    greatestrick Newcomer, in training Topic Starter

    hmm i had these ram for ages and it was fine all along.... i'll check my rams anyway

    if my ram is corrupted, could it be fixed somehow? or would i hav to buy a new ones
  11. greatestrick

    greatestrick Newcomer, in training Topic Starter

    thx.. my computer doesnt restart no more after cleaning the inside of my comp. but recently the random restarts are happening again.. i ran memtest but everything was fine... here are my minidumps
     
  12. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    1 minidump crashes at d347bus.sys. daemon tools? Try uninstalling Daemon tools.

    1 minidump crashes at nv4_mini.sys. Graphics card driver. Update your drivers.

    1 minidum crashes at win32k.sys. Windows Multi-User Win32 Driver.

    The bugchecks are 8E, and D1.

    0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

    Regards Howard :)
  13. greatestrick

    greatestrick Newcomer, in training Topic Starter

    do u think formatting my computer would fix these?
  14. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    It wouldn`t hurt to try.

    See how it goes. If you have further problems, don`t hesitate to post fresh minidumps.

    Regards Howard :)
  15. greatestrick

    greatestrick Newcomer, in training Topic Starter

    alright... i'll tell u how it goes
  16. greatestrick

    greatestrick Newcomer, in training Topic Starter

    ok ive formated my computer.. the random restarts are still happening! here are the 2 latest minidumps
  17. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    1 minidump crashes at watchdog.sys. This is a Windows watchdog file. I can`t find any info for this driver.

    1 minidump crashes at nv4_disp.dll. Video card driver.

    Both dumps have a bugcheck of 8E. they also reference Medieval_TW.exe. This the game your were playing at the time of the crashes.

    Check your temperatures, and make sure your psu is putting out enough power for your system.

    Regards Howard :)
  18. greatestrick

    greatestrick Newcomer, in training Topic Starter

    i dont think its a heating problem, i got a fan blowing into it but it just restarted just then

    here are some new minidumps
     
  19. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Maybe you`ve got a psu issue.

    What psu do you have?

    Regards Howard :)
  20. greatestrick

    greatestrick Newcomer, in training Topic Starter

    err wats a psu?
  21. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Psu=Power supply unit.

    Regards Howard :)
  22. greatestrick

    greatestrick Newcomer, in training Topic Starter

    how do i find out wat psu i hav?
  23. greatestrick

    greatestrick Newcomer, in training Topic Starter

    maybe u wanna look at some of my recent minidumps i posted on the 3rd last post on the first page
  24. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Your psu is located near the top of your case(it`s where your power cable connects to your computer). If you open the side panel of your case. The psu should have a label on it that says what make, and wattage it is.

    I will take a look at your latest mindumps.

    Regards Howard :)
  25. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    All your latest minidump crash at win32k.sys. 2 have a bugcheck of 8E, and 1 has a bugcheck of 4E.

    0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

    A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

    0x0000004E: PFN_LIST_CORRUPT

    This indicates that the memory management Page File Number list is corrupted. Can be caused by corrupt physical RAM, or by drivers passing bad memory descriptor lists.

    Regards Howard :)
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